Uniden WDECT 2355+2 quick start Troubleshooting, Symptom Suggestion

UP354BH(WDECT2355+2) OM 5/14/04 10:53 AM Page 62

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion
	The charge LED won’t illuminate	• Make sure the AC adapter is plugged into the base and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the charging contacts on the handset cradle are clean.
	The audio sounds weak	• Move the handset and/or base to a different location away from
	and/or scratchy.	metal objects or appliances and try again.
		• Make sure that you are not too far from the base.
	Can’t make or receive calls.	• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, then reconnect it.
		• Remove the base ID (see “Replacing the Base Setting” on page 21)
		and register the handset (see “Register the Handset” on page 57).
		• Make sure that you are not too far from the base.
		• If an outside call is already established, you may not be able to
		make another outside call.
	The handset doesn’t ring or	• Charge the batteries in the handset for 15-20 hours by placing the
	receive a page.	handset on the base or charging cradle.
		• The handset may be too far away from the base unit.
		• Place the base unit away from appliances or metal objects.
		• Remove the base ID (see “Replacing the Base Setting” on page 21)
		and register the handset (see “Register the Handset” on page 57).
	“Unavailable” appears in	• Make sure that another handset not too far from the base.
	the display.
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