Troubleshooting
If your Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service for assistance.
Problem
Charge light does not come on when Handset
is placed on Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls, or if the Handset does not ring during an incoming call.
Handset can't ring or receive a page.
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Suggestion
Make sure the AC Adaptor is plugged into the Base Unit and wall outlet.
Make sure the Handset is properly seated on the Base Unit.
Make sure that the charge contacts on the Handset and Base Unit are clean. (See page 18, for instructions)
Make sure that the Base Unit and Handset
antennas are fully extended.
Move the Handset and/or Base Unit to
different locations and try again.
Press the CHANNEL button to select another channel.
Make sure that the Base Unit and Handset
antennas are fully extended.
Move the Handset closer to the Base Unit.
Make sure the telephone line cord is connected firmly to the base and telephone socket.
Make sure the AC Adaptor is plugged into the Base Unit and wall outlet.
Try unplugging some of the other phones. You may have too many extension phones on your telephone line to allow all of them to ring.
Disconnect the AC Adaptor for a few minutes and reconnect it.
Battery Pack may be weak. Charge the battery on the Base Unit for more than 12 hours.
Extend the Base and Handset antennas fully. The Handset may be too far away from the Base Unit. Try moving closer.
Place the Base Unit away from noise sources.
The Digital Security code may be erased. Set the Digital Security code. (See page 8 for instructions)
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