OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks

 

 

above

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks

 

 

into system

 

 

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

down only enough to prevent any water

 

 

 

 

from entering the unit. The maximum

 

 

 

 

downward slope of the vent termination

 

 

 

 

is 1/4" for any horizontal run

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

in corners after usage

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks

position

 

above

 

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks

 

 

above

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

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Vanguard Heating VDDVF36STN/STP, VDDVF36PN/PP installation manual Gas leak. See Warning statement

VDDVF36STN/STP, VDDVF36PN/PP specifications

The Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP are premium direct vent gas fireplaces that seamlessly blend contemporary design with advanced heating technologies. These models are perfect for homeowners looking to enhance their living spaces while ensuring optimal warmth and comfort.

One of the key features of the VDDVF36 series is its powerful heating capacity. With a maximum input of 36,000 BTUs, these fireplaces can efficiently warm large rooms, making them an excellent choice for both new constructions and renovations. Their direct vent system allows for flexible installation options, as it can draw air from outside and exhaust gases without needing an existing chimney.

The design aesthetic of the VDDVF36PN/PP and VDDVF36STN/STP models is notably sleek and modern. Available in either a pristine perfect black finish or a striking stainless steel option, these units can complement a variety of interior styles. The large viewing area, framed by a stylish bezel, ensures that the flames are the focal point of the room, establishing a cozy ambiance.

Equipped with advanced electronic ignition, these fireplaces offer ease of use and reliability. The ignitor provides a fast and safe startup, eliminating the need for manual lighting and enhancing the user experience. Additionally, these units come with a built-in thermostatic control, allowing users to regulate temperatures effectively, ensuring consistent comfort while optimizing energy use.

The VDDVF36 series is also designed with safety in mind. An integrated safety shut-off system ensures that the fireplace will automatically turn off if any issues are detected, providing peace of mind for users. Furthermore, the screens and barriers are designed to prevent accidental contact with the flames, making them safe for households with children and pets.

In terms of maintenance, the VDDVF36 models are designed for easy access to components, making regular cleaning and servicing straightforward. The durable construction materials used in these fireplaces ensure longevity and reliability, promising years of efficient heating.

Overall, the Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP models represent the pinnacle of modern gas fireplace technology, combining powerful heating capabilities, stylish aesthetics, and advanced safety features into one outstanding unit. For homeowners seeking a reliable and attractive heating solution, these fireplaces are an excellent choice.