® DIRECT-VENT GAS FIREPLACE

VDDVF36PN/PP and VDDVF36STN/STP Series

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

properly connected

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Fireplace produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

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Vanguard Heating VDDVF36PN/PP, VDDVF36STN/STP installation manual Company

VDDVF36STN/STP, VDDVF36PN/PP specifications

The Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP are premium direct vent gas fireplaces that seamlessly blend contemporary design with advanced heating technologies. These models are perfect for homeowners looking to enhance their living spaces while ensuring optimal warmth and comfort.

One of the key features of the VDDVF36 series is its powerful heating capacity. With a maximum input of 36,000 BTUs, these fireplaces can efficiently warm large rooms, making them an excellent choice for both new constructions and renovations. Their direct vent system allows for flexible installation options, as it can draw air from outside and exhaust gases without needing an existing chimney.

The design aesthetic of the VDDVF36PN/PP and VDDVF36STN/STP models is notably sleek and modern. Available in either a pristine perfect black finish or a striking stainless steel option, these units can complement a variety of interior styles. The large viewing area, framed by a stylish bezel, ensures that the flames are the focal point of the room, establishing a cozy ambiance.

Equipped with advanced electronic ignition, these fireplaces offer ease of use and reliability. The ignitor provides a fast and safe startup, eliminating the need for manual lighting and enhancing the user experience. Additionally, these units come with a built-in thermostatic control, allowing users to regulate temperatures effectively, ensuring consistent comfort while optimizing energy use.

The VDDVF36 series is also designed with safety in mind. An integrated safety shut-off system ensures that the fireplace will automatically turn off if any issues are detected, providing peace of mind for users. Furthermore, the screens and barriers are designed to prevent accidental contact with the flames, making them safe for households with children and pets.

In terms of maintenance, the VDDVF36 models are designed for easy access to components, making regular cleaning and servicing straightforward. The durable construction materials used in these fireplaces ensure longevity and reliability, promising years of efficient heating.

Overall, the Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP models represent the pinnacle of modern gas fireplace technology, combining powerful heating capabilities, stylish aesthetics, and advanced safety features into one outstanding unit. For homeowners seeking a reliable and attractive heating solution, these fireplaces are an excellent choice.