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DIRECT-VENT FIREPLACE
TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Pilot will not light | 1. | No gas supply, or shutoff valve is OFF | 1. | Check to see if you have gas supply |
| 2. | Air in gas line | 2. | Hold control valve in the PILOT position |
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| for 2 to 3 minutes to purge air. If you smell |
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| gas stop and wait for a few minutes before |
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| trying to light the fireplace |
| 3. | Construction debris clogging pilot orifice | 3. | Remove debris and dirt, inspect and |
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| clean any other possible obstructions |
| 4. | Low gas pressure | 4. | Contact your gas supplier |
| 5. | Control valve knob is not on the PILOT | 5. | Refer to section on pilot lighting |
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| position |
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| 6. | Kinked pilot line | 6. | Have a qualified technician replace pi- |
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| lot line |
| 7. | Bad valve | 7. | Replace control valve (see Replacement |
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| Parts, page 35) |
| 8. | Bad thermocouple or loose connection | 8. | Tighten thermocouple or replace |
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No gas to burner, although wall switch and | 1. | Wall switch wires defective | 1. | Check electrical connections |
valve are set to the ON position |
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Frequent pilot outage | 1. Pilot flame may be too low, causing |
| safety pilot to “drop out” |
1.Clean and adjust pilot flame for maximum flame impingement on thermopile
Burner goes off after a short time | 1. | Venting recirculation problem | 1. | Have a qualified technician check vent- |
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| ing system for leaks or obstructions. |
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| Have a qualified technician measure the |
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| pilot’s millivoltage |
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Burner does not light after pilot is lit | 1. | Burner orifice clogged | 1. | Clean burner (see Cleaning and |
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| Maintenance, page 28) or replace burner |
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| orifice |
| 2. | Inlet gas pressure is too low | 2. | Contact local propane/LP or natural gas |
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| company |
| 3. | Thermopile leads disconnected or im- | 3. | Reconnect leads (see Wiring Diagram, |
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| properly connected |
| page 35) |
| 4. | Thermopile is defective | 4. | Replace thermopile |
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