VeriFone Omni 37xx manual VeriFone Service, Support, Troubleshooting, Guidelines

LIST OF FIGURES

CH A P T E R 5
VeriFone Service	Returning a Terminal for Service		29
and Support	Accessories and Documentation		30
	Download Cables		30
	Cables for Optional Peripherals		30
	Telephone Line Cord		31
	Power Pack		31
	Wire clip .	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
	Thermal Printer Paper		31
	Paper Roll Spindle		31
	VeriFone Cleaning Kit		31
	Documentation		31
CH A P T E R 6
Troubleshooting	Blank Display	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	33
Guidelines	Terminal Does Not Dial Out		33
	Printer Does Not Print		34
	Printer Paper Jam		34
	Peripherals Device Does Not Work		34
	Keypad Does Not Respond		35
	Transactions Fail To Process		35
	Check Magnetic Card Reader		35
	Check Smart Card Reader		35
	Check Telephone Line		35
	IN D E X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
		LIST OF FIGURES
	Figure 1	Omni 37xx Product Components	10
	Figure 2	Omni 37xx Terminal Features (Front Panel)	11
	Figure 3	Connection Ports (Back Panel)	12
	Figure 4	Direct Telephone Connection	13
	Figure 5	Printer Latch Button	14
	Figure 6	Removing Partial Paper Roll	15
	Figure 7	Loading Paper Roll	15
	Figure 8	Closing Paper Roll Cover	16
	Figure 9	MSAM Compartment Door and Locking Screw	17
	Figure 10	MSAM Cardholder Close-Up	17
	Figure 11	Using an MSAM Cardholder	17
	Figure 12	Smart Card Reader Connection	19
	Figure 13	CR 600 Check Reader Connection	20
	Figure 14	Omni 37xx Power Pack Connection	21
	Figure 15	Routing Cables Using Cable Wires	22
	Figure 16	Inserting the Smart Card	23
	Figure 17	Using the Magnetic Card Reader	23
	Figure 18	Information Label on Terminal Bottom	30
		LIST OF TABLES
	Table 1	Document Conventions	. 5
	Table 2	Optional Devices Supported	18

4OMNI 37XX INSTALLATION GUIDE