Troubleshooting Guide
PROBLEM | POTENTIAL CAUSE | ACTION REQUIRED |
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Uneven burn | Blockage in the burner or gas system | Confirm that the venturi tubes are not blocked by |
pattern |
| insects or other debris. Use a special venturi brush |
or |
| to clean (Fig. 15). |
Flashback fire |
| Use a pin or needle to probe the orifice in the gas |
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| |
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| valve. Never enlarge the orifice (Fig. 16). |
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| Use a small nail or toothpick to clean the burner |
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| ports (Fig. 16). |
| Corroded burner | Corrosion of a gas burner can cause the solid |
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| material between the gas ports to deteriorate, |
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| resulting in uneven burning. See your retailer for |
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| the appropriate replacement burner. |
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Excessive yellow | Improper air shutter opening | Your Grill should burn with a predominantly blue |
flame |
| flame. If the flame is mostly yellow, check the |
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| venturi tubes for obstruction and clean as shown |
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| on Page 19. If yellow flames still persist, adjust the |
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| opening on the air shutter of the venturi tube |
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| located under the front console of the Grill (Fig. |
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| 20). |
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Excessively fatty foods | Trim all excess fat from meat before cooking. | |
| Grease buildup | Confirm that the sear plate is clean and properly |
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| installed. Remove excess grease from the burn |
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| chamber. |
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Igniter does not | Electrode fouled | Wipe the electrode with a soft, clean cloth. |
spark | Electrode improperly gapped | The electrode should be located 1/8” to 3/16” |
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| from the burner, and positioned to spark to the |
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| edge of a gas port. If the gap is incorrect, or the |
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| unit is not properly sparking, gently bend the |
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| electrode tip into position. Use caution so that the |
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| ceramic insulator does not crack. |
| Electrode cracked | If the ceramic insulator on the electrode is cracked, |
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| it may short out. Replace the electrode. |
| Lead wire is disconnected | Confirm that the lead from the Ignitor module to |
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| the electrode is well seated on the termination of |
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| the module. |
| Lead wire is cracked | A crack in the lead wire may result in shorting. |
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| Replace the wire. |
| Battery dead or installed wrong | The battery in the Igniter Button may be dead or |
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| installed incorrectly. Correct position is positive |
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| end down. |
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