Call Forwarding | Vertical Communications GCA70-248 guide

Advanced Call Handling

GCA70-248

Call Forwarding

Forwarding a Call

You can forward calls that normally ring at your telephone to another telephone for answering. You can forward just your prime line and intercom calls or you can forward any calls that ring at your telephone.

To forward intercom and prime line calls to another telephone,

1.PRESS INTERCOM AND DIAL .

2.DIAL extension number of telephone to receive your forwarded calls.

3.HANG UP OR PRESS SPEAKER to end. (Your telephone will ring a short ring burst each time an intercom call is forwarded to remind you that this is happening).

To cancel intercom and prime line call forwarding,

1.PRESS INTERCOM AND DIAL .

2.HANG UP OR PRESS SPEAKER to end.

To forward all calls to another telephone,

1.PRESS INTERCOM AND DIAL .

2.DIAL extension number of telephone to receive your forwarded calls.

3.HANG UP OR PRESS SPEAKER to end. (Your telephone will ring a short ring burst each time an intercom call is forwarded to remind you that this is happening).

To cancel all call forwarding,

1.PRESS INTERCOM AND DIAL .

2.HANG UP OR PRESS SPEAKER to end.

36	Non-LCD Speakerphone Station User’s Guide

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Vertical Communications GCA70-248 Call Forwarding, Forwarding a Call, To cancel intercom and prime line call forwarding

Contents

Page This User’s Guide is for the following system DSU II Digital Expandable Systems About This Book Introduction Contents GCA70-248 Contents Advanced Call Handling Glossary Contents GCA70-248 Non-LCD Speakerphone Station User’s Guide Setting Up Your Station Welcome To adjust the pedestal Models 8212S and 8212N only Positioning Your Station Setting a Personal Ringing Tone Setting Volume LevelsTo select one of the ring tones, proceed as follows To set the ringer loudness level When you hear outside ringing two long bursts When you hear intercom ringing two short burstsAnswering and Making Calls To set the speaker and handset loudness levels To dial an outside number manually To dial an intercom number manually Understanding the Basic Functions Message-Waiting LightMicrophone Opening not available on 8112N and 8212N Speaker not available on 8112N and 8212N Impact 8112N-** Telephone Your Station’s Buttons Tap Button TAP Transfer/Conference Button TRNS/CONF Next to a fixed feature or programmable feature button Your Station’s Display LightsNext to a line button Above the Mute button Next to Intercom button Above the Hold buttonNext to the Message button SCS Series Models only Above the Speaker button Supported Telephone Models Models Exceptions Answering Outside Calls Night Transferred Calls Line Access From Any Station When you hear an intercom tone followed by a caller’s voiceWhen you hear ringing Answering Intercom Calls To enable DND, choose one of the following To disable DNDDo Not Disturb Condition To override a do not disturb condition at another telephone Handling Hold Recalls Holding CallsExclusive Hold Directed Hold If a held line is recalling, choose one of the followingTo place a call on hold at another telephone directed hold You can pick this call back up if you need to. To do this Call Pickup Group Call PickupDirected Call Pickup Pickup For Monitored Stations To monitor another telephone To respond to a Sohva verbally not available on 8112N Receiving Subdued Off-Hook Voice Announcements SohvaHandling an Incoming Sohva To unblock all voice-announced calls Voice Announce BlockingTo block all voice-announced calls Page To dial an outside number using your prime line Making Outside Calls Making Intercom Calls To manually cause the other telephone to ring tone callingTo tone call automatically To voice announce manually Automatic Dialing Automatic Redialing RedialingRedial Last-Dialed Number Make a Sohva announcement using the Sohva button as follows Sending Subdued Off-Hook Voice Announcements SohvaRedial Programming Storing Numbers To permanently store a number you’ve just dialed Busy Station, Wait For An Answer Call Waiting Camping On OptionsBusy or Idle Station, Automatic Callback To camp on when you hear a busy signal Busy No Answer Paging If your system provides an external paging unitIf your system provides all-call or zone paging To make a reply to a Meet-Me To cancel line group queuing Waiting for a Line QueuingTo queue for a line group To queue for a line that appears on your telephone Call Transferring Screened Call TransfersIf the intercom party is busy or does not answer Answer call Unscreened Call Transfers To transfer an unscreened call to another system telephone Conferencing Creating a Conference Call Unsupervised Conference Calls Managing a Conference Call To cancel intercom and prime line call forwarding To cancel all call forwardingCall Forwarding Forwarding a Call Call Forward Outside System Cfos To activate the Cfos featureTo deactivate the Cfos feature Call Parking Handling Park RecallsTo answer a park recall To place a park recall on hold at your station To re-park a park recall and restart the park timer ANSWER/RETRIEVE call To enter account code on an outgoing call Account CodesTo enter account code on an incoming call To turn off message light Station-To-Station Message DeliveryTo turn on message light To turn off message and your intercom light LCD Message DeliveryTo turn message on Assist Button Message Delivery To send a message for assistance To receive a message at an alert Message Waiting Light and MessagingTo turn on the message waiting light at an idle telephone Programming DSS Numbers Autodial And Speed Dial Numbers Speed Dial Numbers Personal Speed Dial Numbers Feature Buttons To manually store an access code Special Purpose Feature Buttons Response Message ButtonTransfer Button Subdued Off-Hook Voice Announce Sohva Button Group Listening Button Automatic Redial ButtonTo program a Sohva button To program a group listening button Assist Button To program an assist button To access a system line group Line Groups Volume Control Setting Current Volume Level To speak to the distant party Muting Your Station not available on 8112NTo mute your station Default Volume Control To turn the music off Background Music Not available on 8112N or 8212NTo turn the music on Tracker Paging System To enable a Tracker Pager at your stationTo disable a Tracker Pager at your station Answer call and Press TRNS/CONF Retrieve call Automatic Set Relocation Data Interface Unit To select the IST device if the Data light is off DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Level access buttonsPage Feature Access Codes Feature Access Codes GCA70-248 + to Tracker Pager Account Code All-Call PagingAssist Button Attendant Class Of Service COS Programming Block ProgrammingButton Query Call Forward Direct Inward System Access Disa Data Interface Unit DIUDepartmental Station Operation Dial By Name Hookswitch Tie LinesExclusive Hold Handsfree Answer Inhibit Last Number Redialing Line GroupsLine Queuing Meet-Me Answer Pulse/Tone Switching PagingPrime Line Privacy Service Observing System Alarm ReportingScreened Call Transfer Speed Dialing Tracker Pager Unscreened Call TransferUnsupervised Conference Voice call Speakerphone Characteristics Speakerphone User Guidelines Speakerphone Characteristics GCA70-248 Index Index GCA70-248 TRNS/CNF Index GCA70-248 Non-LCD Speakerphone Station User’s Guide CCB 15B