Assist Button Message Delivery

GCA70-248

Nonverbal Messaging

LCD Message List

(Write attendant supplied messages here.)

Dial Code

Message

If you have preprogrammed an ASSIST button on your telephone, you can use it to send a message to your supervisor, asking for assistance while you are on a call. Your message shows in the supervisor’s telephone display.

To send a message for assistance,

1.PRESS ASSIST button that you have programmed.

2.PRESS DSS/BLF of the telephone user you need help from. (This is not necessary when the desired extension number was stored along with the ASSIST button programming.)

3.If the assisting telephone is idle, a ring burst sounds and a message appears in its display. If it is busy, the message appears when it becomes idle.

Non-LCD Speakerphone Station User’s Guide

Page 51

Image 51

Vertical Communications GCA70-248 manual Assist Button Message Delivery, To send a message for assistance

Contents

Page DSU II Digital Expandable Systems This User’s Guide is for the following system Introduction About This Book Contents GCA70-248 Contents Advanced Call Handling Glossary Contents GCA70-248 Non-LCD Speakerphone Station User’s Guide Welcome Setting Up Your Station Positioning Your Station To adjust the pedestal Models 8212S and 8212N only To set the ringer loudness level Setting a Personal Ringing ToneSetting Volume Levels To select one of the ring tones, proceed as follows To set the speaker and handset loudness levels When you hear outside ringing two long burstsWhen you hear intercom ringing two short bursts Answering and Making Calls To dial an intercom number manually To dial an outside number manually Speaker not available on 8112N and 8212N Understanding the Basic FunctionsMessage-Waiting Light Microphone Opening not available on 8112N and 8212N Impact 8112N-** Telephone Your Station’s Buttons Transfer/Conference Button TRNS/CONF Tap Button TAP Above the Mute button Next to a fixed feature or programmable feature buttonYour Station’s Display Lights Next to a line button Above the Speaker button Next to Intercom buttonAbove the Hold button Next to the Message button SCS Series Models only Models Exceptions Supported Telephone Models Answering Outside Calls Answering Intercom Calls Night Transferred Calls Line Access From Any StationWhen you hear an intercom tone followed by a caller’s voice When you hear ringing To override a do not disturb condition at another telephone To enable DND, choose one of the followingTo disable DND Do Not Disturb Condition Holding Calls Exclusive HoldHandling Hold Recalls You can pick this call back up if you need to. To do this Directed HoldIf a held line is recalling, choose one of the following To place a call on hold at another telephone directed hold Pickup For Monitored Stations Call PickupGroup Call Pickup Directed Call Pickup To monitor another telephone Receiving Subdued Off-Hook Voice Announcements Sohva Handling an Incoming SohvaTo respond to a Sohva verbally not available on 8112N Voice Announce Blocking To block all voice-announced callsTo unblock all voice-announced calls Page Making Outside Calls To dial an outside number using your prime line To voice announce manually Making Intercom CallsTo manually cause the other telephone to ring tone calling To tone call automatically Automatic Dialing Redialing Redial Last-Dialed NumberAutomatic Redialing To permanently store a number you’ve just dialed Make a Sohva announcement using the Sohva button as followsSending Subdued Off-Hook Voice Announcements Sohva Redial Programming Storing Numbers Camping On Options Busy or Idle Station, Automatic CallbackBusy Station, Wait For An Answer Call Waiting Busy No Answer To camp on when you hear a busy signal To make a reply to a Meet-Me PagingIf your system provides an external paging unit If your system provides all-call or zone paging To queue for a line that appears on your telephone To cancel line group queuingWaiting for a Line Queuing To queue for a line group Answer call Call TransferringScreened Call Transfers If the intercom party is busy or does not answer To transfer an unscreened call to another system telephone Unscreened Call Transfers Creating a Conference Call Conferencing Managing a Conference Call Unsupervised Conference Calls Forwarding a Call To cancel intercom and prime line call forwardingTo cancel all call forwarding Call Forwarding To activate the Cfos feature To deactivate the Cfos featureCall Forward Outside System Cfos To place a park recall on hold at your station Call ParkingHandling Park Recalls To answer a park recall ANSWER/RETRIEVE call To re-park a park recall and restart the park timer Account Codes To enter account code on an incoming callTo enter account code on an outgoing call Station-To-Station Message Delivery To turn on message lightTo turn off message light LCD Message Delivery To turn message onTo turn off message and your intercom light To send a message for assistance Assist Button Message Delivery Message Waiting Light and Messaging To turn on the message waiting light at an idle telephoneTo receive a message at an alert DSS Numbers Programming Autodial And Speed Dial Numbers Speed Dial Numbers Personal Speed Dial Numbers To manually store an access code Feature Buttons Subdued Off-Hook Voice Announce Sohva Button Special Purpose Feature ButtonsResponse Message Button Transfer Button To program a group listening button Group Listening ButtonAutomatic Redial Button To program a Sohva button To program an assist button Assist Button Line Groups To access a system line group Setting Current Volume Level Volume Control Muting Your Station not available on 8112N To mute your stationTo speak to the distant party Default Volume Control Background Music Not available on 8112N or 8212N To turn the music onTo turn the music off To enable a Tracker Pager at your station To disable a Tracker Pager at your stationTracker Paging System Retrieve call Answer call and Press TRNS/CONF Automatic Set Relocation To select the IST device if the Data light is off Data Interface Unit DSS/BLF Console Operation Level access buttons Accessing The DSS/BLF Console Button LevelsPage Feature Access Codes Feature Access Codes GCA70-248 + to Tracker Pager Attendant Account CodeAll-Call Paging Assist Button Call Forward Class Of Service COS ProgrammingBlock Programming Button Query Dial By Name Direct Inward System Access DisaData Interface Unit DIU Departmental Station Operation Handsfree Answer Inhibit HookswitchTie Lines Exclusive Hold Meet-Me Answer Last Number RedialingLine Groups Line Queuing Privacy Pulse/Tone SwitchingPaging Prime Line Speed Dialing Service ObservingSystem Alarm Reporting Screened Call Transfer Voice call Tracker PagerUnscreened Call Transfer Unsupervised Conference Speakerphone User Guidelines Speakerphone Characteristics Speakerphone Characteristics GCA70-248 Index Index GCA70-248 TRNS/CNF Index GCA70-248 Non-LCD Speakerphone Station User’s Guide CCB 15B

LCD Message List

Assist Button Message Delivery

￿To send a message for assistance,

To send a message for assistance,