TROUBLESHOOTING

Solutions

Begin the troubleshooting process by referring to the error messages on the LCD Display and/or the Status LEDs on the control board. Use pages 36-40 to identify the Troubleshooting Reference # (TS Ref#) then reference the table below.

TS Ref#

CHECK

Page Ref#

1

Check that the high voltage power supplied to “J-Box” is within range.

 

 

100v-120v or 200v-240v

pg. 18

2

Remove and check EMI Fuse for continuity.

pg. 3, 18

3

Check that the “Voltage Selector”, on the Modular Power Box, is set according

 

 

to the high voltage power supply. 115v AC or 230v AC

pg. 3, 18

4

Check that the “120VAC” switch is turned ON

pg. 3, 18

5

Check that the Power Harness is connected to the control board.

pg. 4, 18

6

Set the limit position.

pg. 20-21

7

Check Motor Fuse on the control board.

pg. 4

8

Check that the “Manual Release” switch is turned to the “Engage” position.

pg. 3, 11

9

Check the Status LEDs and LCD Display to determine if the control board is

pg. 24, 26,

 

receiving an input from any external devices or if the “ODS” has been triggered.

36-38

10Remove the external devices from the control board to determine if the control pg. 29-32, board is responding to an input or problem with the external device or wiring. 36-37

11

Check the gate, track and chain for any debris or cause for resistance. Check

pg. 8, 12,

 

the “ODS” setting on the control board.

26

12

Check that the gate can be moved manually with low resistance throughout its

 

 

full length of travel.

pg. 8, 17

13

Check the limit position.

pg. 20-21

14

Check that the cable for the Electronic Positioning Sensor for damage. Clean the

 

 

connection pins.

pg. 4

15

Check that the EMI cable is properly connected to the “EMI” Connector on the

 

 

control board.

pg. 4

16

Check the LCD Display for Error Messages

pg. 40

17

Check that the cable from the Electronic Positioning Sensor is connected to the

 

 

“EPS2” port on the Control Board.

pg. 3-4

18

Check 4 Amp fuse on the control board

pg. 4

19Manually adjust any setting on the Control Board to clear all wireless override settings

20

Check for 24VAC out from the Toroidal Transformer and Power Harness

pg. 3, 18

21

Check the EMI Cable and contacts betwen the EMI Board and the VFlex Board

pg. 2, 4

?The Control Board or EMI board may be damaged. Call Viking Technical Support for further assistance

VIKING TECHNICAL SUPPORT 1.800.908.0884

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Viking Access Systems H-10 manual Solutions, Check