Virgin Mobile 836182001579 manual My Account, Check your Account Balance, Top-Up your Account

5 My Account

You can manage your payLo by Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to www.virginmobileusa.com.

Note: You cannot make calls, receive calls, or access any other phone functions while you are accessing your account information.

Check your Account Balance

You can check your payLo by Virgin Mobile account status in one of two ways.

•From the main screen, scroll up.

•From the main menu, select My Account.

Your account information appears. When your account is low or empty, you receive a notification to Top-Up.

Note: Additional charges may apply for multiple balance checks in one day. Visit www.virginmobileusa.com for more details.

Top-Up your Account

Top-Up is how you add money to your payLo by Virgin Mobile account. You can Top-Up your payLo by Virgin Mobile account right from your phone. First, buy a Top-Up card from one of the thousands of retailers that carry them or register your debit card, credit card, or PayPal account at www.virginmobileusa.com.

Note: You cannot register a debit or credit card using your phone. You must first register online before you can Top-Up via this method from your phone.

When your balance is low, you can Top-Up your payLo by Virgin Mobile account from your phone.

Top-Up with a Top-Up Card

1.From the main menu, select My Account.

2.Scroll down to the Top-Uplink and press the OK key.

3.Enter your Top-Up card's PIN number and press the OK key.

4.Scroll down to select Top-Up Now and press the OK key.

5.You are now Topped-Up. Press the End key to exit.

28 Check your Account Balance