Get Help, User Guide Customer Support | Virgin Mobile 836182001579

16 Get Help

User Guide

From Phone Info, select User Guide to access the user guide for your phone. You can also find the user guide at www.kyocera-wireless.com/support.

Customer Support

To contact payLo by Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:

•Go to www.virginmobileusa.com.

•Dial *VM from your payLo by Virgin Mobile phone.

•Dial 888-322-1122 from any phone.

For questions about the phone features, refer to the materials provided with your phone, or visit www.virginmobileusa.com.

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone Accessories

To shop for accessories for your phone, visit www.virginmobileusa.com or kyocera.superiorcommunications.com.

User Guide

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Virgin Mobile 836182001579 manual Get Help, User Guide Customer Support, Qualified Service, Phone Accessories

Contents

Kyocera S2100 S2100 User Guide Bluetooth Certification Avoid Magnetic Environments E911 Mandates Page Table of Contents Get Help Install the Battery Phone BatteryCharge the Battery Getting Started Common Causes of Battery Drain Battery Safety GuidelinesNever use any damaged battery Supervise all battery usage by children Call Virgin Mobile At Your Service at Phone Accessories Activate your AccountFind the Serial Number Program your Phone Get to Know Your Phone Phone OverviewMenu Speakerphone speaker Attach the Lanyard These icons may appear on your phone’s screen Screen Icons User Guide Main Menu Guide Conventions Power Phone Up Call FeaturesMake Phone Calls Answer Phone Calls Emergency Services Volume ControlActivate Voice Dialing Use Speed Dialing Exit Emergency Services Text Entry Text entry screen has the following featuresText Entry Modes Enter Numbers with Number Keypad Rapid Entry with Number Keypad Enter Symbols with Number KeypadTo change case mode, press the * Shift key @ ? ! , & ‘ Text Entry Quick Reference My Stuff Menu My StuffRingtones Download a Ringtone Graphics Ringback Tones Games Themes AppsMedia File Options Use the Zoom Modify a FileView a Slideshow Erase a Single File Check your Account Balance My AccountTop-Up your Account Top-Up with a Top-Up Card Top-Up with a Debit Card, Credit Card, or PayPal Account For More InformationEnter your Account PIN and press the OK key Pictures Take a Picture in a Frame Set Brightness Level Downloads Access DownloadsNavigate Downloads End a Downloads Session Messaging Menu Messaging Send Messages Save Messages to Drafts Enter Message RecipientsComplete Messages in Drafts Attaching Files to Messages Use Auto TextSet Writing Language Preview Messages Manage Received Messages Manage Voicemail Set Up your VoicemailGo to Web Addresses in Messages Manage Attached Files Manage Sent Messages Message SettingsReview Virgin Alerts Enable Save to Sent Enable CC/BCC FieldsEnable Auto Erase Set your Reminder Check Message Count Erase Messages Contacts Access ContactsContacts Menu Use Contacts Add Contacts Customize Contacts Erase Contacts Contact Groups Voice Dial List Speed Dial ListView Phone Number Tools Menu ToolsVoice Memo Record Voice Memos Create an Event CalendarView Events View Events by Month Erase Events Modify Events Change Calendar Settings Alarm ClockSet an Alarm Change Alarm Clock Settings Set the Quick AlarmUse Tip Calculator Use Calculator World Clock Use TimerUse Stopwatch Memopad Call a Number in a Memo Send a MemoLock a Memo Erase a Memo Settings Menu Settings Use Bluetooth Devices BluetoothPair with a Device Display Change Bluetooth SettingsGraphics Set Main Menu View Enable Auto-HyphenationSet Theme Set Greeting Banner Sounds Convenience Enable Frequent List Call Contact using Fast FindHold Call Message Use 1-Touch Dialing Customize Keys Call OptionsSet Missed Call Alert Voice Dialing Enable Auto Answer Enable Open to AnswerEnable Any Key Security Lock Phone Reset your Phone SettingsChange Lock Code Assign Special Numbers Messaging AccessoriesNetwork Phone Info Launch Connect Launch Browser Surf the WebBrowse the Web Add a Bookmark Recent Calls Menu Recent CallsWork with Call Lists Erase Call List Records Work with Call Timers Call a Contact Voice CommandsCall a Number Use a Shortcut Find a Contact Phone Accessories Qualified ServiceGet Help User Guide Customer Support Phone Accessories Touch dialing Index Sorting events, 50 work hours Drafts folder Pages alerts Phone Security Sent messages folder, 39, 40 settings Quick alarmCoil hearing aid, 66 teletype device, 65 text entry, 21 Web browser, 68 world clock Calculator, 52 calendar, 49 memopad, 53 stopwatch, 53 timer User Guide