Getting started
Rewiring of telephone line for cable/VoIP service users
If you have changed to cable/VoIP service through a modem/router/terminal adapter to establish telephone connection, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a seperate cable connecting from the main line to the modem installed in your home.
To allow all existing telephone jacks to work, rewiring of the telephone line (as indicated by the dotted line in the illustration below) may be needed. Rewiring requires professional installation (fees may apply). Contact your cable/VoIP service provider for more information.
OLD
Main
landline
NEW
Main cable
line
Conventional telephone line jack
Modem/Router/
Terminal adapter
