Troubleshooting
Problem | Suggestion |
|
|
|
|
|
|
There is interference | • The handset may be out of range. Move it closer to the telephone base. |
|
|
during a telephone | • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone |
| |
conversation. | wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for |
| |
| filter information. |
|
|
My calls fade out when | • Appliances or other cordless telephones plugged into the same circuit as the telephone base |
| |
I am using the cordless | can cause interference. Try moving the appliance or telephone base to another outlet. |
|
|
• Other electronic products can cause interference to your cordless telephone. Try installing your |
| ||
handset. |
| ||
| telephone as far away as possible from the following electronic devices: wireless routers, radios, |
| |
| radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, |
| |
| televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. |
|
|
| • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or |
| |
| modem/surge protector) into a different location. If this doesn’t solve the problem, |
| |
| your telephone or modem farther apart from each other, or use a different surge protector. |
|
|
| • The location of your telephone base can impact the performance of your cordless phone. For |
| |
| better reception, install the telephone base in a centralized location within your home or office, |
| |
| away from walls or other obstructions. In many environments, elevating the telephone base |
| |
| will improve overall performance. |
|
|
| • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. |
| |
| If calls are still not clear, the problem is probably in the wiring or local service. Contact your |
| |
| local service company (charges may apply). |
|
|
| • If the other telephones in your home are having the same problem, the problem is in the wiring |
| |
| or local service. Contact the local telephone company (charges may apply). |
|
|
|
|
|
|
| www.vtechphones.com | 51 | |
Appendix
