Troubleshooting

Problem

Suggestion

 

 

CONNECTING... is

• The handset may be out of range. Move it closer to the telephone base.

shown in the handset

• Make sure the power cord is securely plugged into the telephone base. Use a working electrical

display window. Why

outlet that is not controlled by a wall switch.

don’t I get a dial tone

• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect

when I try to use this

the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter

telephone?

and re-install the battery. Place the handset in the telephone base and allow up to one minute

 

for the handset and telephone base to synchronize.

 

• Other electronic products may prevent your handset and telephone base from communicating

 

with each other. Try installing your telephone base as far away from these electronic devices as

 

possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room

 

monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

 

 

Common cure for

• If the telephone is not responding normally, try putting the cordless handset in the telephone

electronic equipment.

base. If it does not respond, try the following (in the order listed):

 

• Disconnect the power to the telephone base.

 

• Disconnect the battery on the cordless handset.

 

• Wait a few minutes before connecting power to the telephone base.

 

Re-install the battery and place the cordless handset in the telephone base.

 

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

 

to one minute for this to take place.

 

 

www.vtechphones.com

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Appendix

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VTech DS6121 user manual CONNECTING... is