Troubleshooting

Problem

Suggestion

 

 

I get noise, static,

Other cordless phones and 802.11 wireless routers that are used for home computer networks

 

or weak signal even

 

both use internal radios to communicate. The radios may interfere with one another. You can

 

when I’m near the

 

improve the performance of your cordless phones and your router by:

 

 

telephone base.

 

a. positioning your new phone as far away as possible from any other existing cordless

 

 

 

 

telephone system that is already installed in your home to avoid the two systems interfering

 

 

 

with each other.

 

 

 

 

b. positioning your telephone base as far as possible from your router, computer or any other

 

 

 

computer devices.

 

 

 

 

c. selecting channels four through 10 for your router (refer to your router’s user manual for

 

 

 

more information).

 

 

 

Other electronic products can cause interference with your cordless phone. Try installing

 

 

 

your phone as far away from these types of electronic devices as possible: wireless routers,

 

 

 

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

 

 

computers, kitchen appliances and other cordless phones.

 

 

 

Microwaves operate on the same frequency as your phone. It is normal to experience static

 

 

 

on your phone while the microwave is running. Do not install this phone in the same outlet or

 

 

 

near the microwave.

 

 

 

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

 

 

 

protector) into a different location. If this solves the problem, re-locate your phone or modem

 

 

 

farther apart from one another, or use a different surge protector.

 

 

 

• Relocate your phone to a higher location. The phone will likely get better reception not installed

 

 

 

in a low area.

 

 

 

If the other phones in your home are having the issue, the problem is in your wiring or local

 

 

 

service. Contact your local telephone company (charges may apply.)

 

 

 

 

www.vtechphones.com

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Additional information

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VTech MI6896, MI6866, mi6895, mi6870 manual Get noise, static

MI6866, MI6896, mi6895, mi6870 specifications

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