The pen tip and screen cursor do not properly line up.
Open the Wacom Tablet control panel and select the CALIBRATE tab. Continue with Calibrating Cintiq on page 34.
The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display.
Make sure the Wacom tablet driver has loaded properly by opening the Wacom Tablet control panel. If the driver did not load you will see an error message. If an error message appears, reboot your computer. If the problem persists, refer to the Installation instructions and reinstall the Wacom tablet software. (For Macintosh, you must restart your computer after installing the Wacom tablet driver for proper tablet operation.)
If you have customized the side switch on your pen to toggle between PEN mode and MOUSE mode, make sure that your pen display is operating in PEN mode.
When using Cintiq on a | Set one of the ExpressKeys to DISPLAY TOGGLE, and then press that | |
multiple monitor system, | key to cycle between pen control for the Cintiq and your other | |
you cannot use the pen to | displays. See the electronic Software User’s Manual for details on | |
control the other monitor(s). | working with DISPLAY TOGGLE. | |
| You can also use your pen to control the other monitors in MOUSE | |
| mode. To use MOUSE mode, first set the pen’s DuoSwitch to MODE | |
| TOGGLE.... Then use the switch to toggle between PEN mode and | |
| MOUSE mode. | |
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| |
The line you are drawing | To function properly, some applications require that the pen is set to | |
does not line up with the | PEN mode. Make sure the pen has not been toggled to MOUSE mode. | |
location of the screen | If the pen is set to PEN mode and the problem still exists, then you | |
cursor. | ||
may have a corrupted preferences file. Follow the instructions in the | ||
| ||
| next tip to create a new preferences file. |
Troubleshooting
Page 49
