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manual Installation Guide & Hardware Manual for Cintiq 21UX DTZ-2100D, UE-0308 E
Models:
DTZ-2100D
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Troubleshooting
Specs
Install
Display Cabling Diagram
Warranty
Optional Display Configurations
General Display Problems
Factory Presets, Auto-Sync, And User Settings
Setting Up The Cintiq Stand
Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the lower switch is set to RIGHT CLICK
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Installation Guide & Hardware Manual for Cintiq 21UX
(DTZ-2100D)
Wacom Co., Ltd.
UE-0308
(E)
Page 75
Page 76
Image 76
Page 75
Contents
Installation Guide & Hardware Manual for Cintiq 21UX DTZ-2100D
Wacom Cintiq 21UX
INTRODUCTION AND OVERVIEW
PRECAUTIONS ON USE AND HANDLING
PHYSICAL LOCATION
ENVIRONMENT
Temperature and Humidity
USAGE
HANDLING
The Cintiq pen display has a backlight which contains mercury Hg
Precautions on use and handling Page
CONTENTS
Installation
Unpacking your Cintiq
Cintiq pen display components
Troubleshooting
Appendix
UNPACKING YOUR CINTIQ
PACKAGE CONTENTS
Parts and accessories
SETTING UP THE CINTIQ STAND
Incline adjustment levers
Bearing recess Front feet
Rear feet
UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY
ADJUSTING THE DISPLAY INCLINE
ADJUSTING ROTATION
USING THE PEN HOLDER
REMOVING CINTIQ FROM THE DISPLAY STAND
CINTIQ PEN DISPLAY COMPONENTS
FRONT VIEW
REAR VIEW
Digital/Analog DVI/VGA switch
Cabling and connectors
On Screen Display OSD controls
INSTALLATION
There are two primary steps to the installation process
Step 1 display installation Step 2 pen tablet installation
Follow ALL installation instructions carefully
STEP 1 DISPLAY INSTALLATION
DVI-D connector
Connect the power adapter to Cintiq. See - C - on the next page
DISPLAY CABLING DIAGRAM
Next, turn on your computer
For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 21UX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation
USB CABLE INSTALLATION
STEP 2 PEN TABLET INSTALLATION
PEN TABLET USB CABLING DIAGRAM
SOFTWARE INSTALLATION
WORKING WITH YOUR CINTIQ
USING THE GRIP PEN
PEN COMPONENTS
BASIC PEN OPERATIONS
Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the lower switch is set to RIGHT CLICK
TABLET CONTROLS
See Using ExpressKeys on page
Touch Strip
ExpressKeys
USING EXPRESSKEYS
USING THE TOUCH STRIPS
SETTING UP YOUR WORK AREA
Hints
OPENING THE CONTROL PANEL
CUSTOMIZING
LEARNING MORE ABOUT CINTIQ
Closes the control panel
CUSTOMIZATION BASICS
Software User’s Manual
CALIBRATING CINTIQ
FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS
ADJUSTING THE DISPLAY
ON SCREEN DISPLAY OSD SETTINGS
The basic process for working with the OSD is as follows
Reset
Main Control
OSD Control
Language
HORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option
ADJUSTING CLOCK AND PHASE VGA ONLY
POWER SAVING
TROUBLESHOOTING
TESTING CINTIQ
1. If Cintiq’s power LED does not light, check the following
2. If there is no display
3. Verify that the tablet and Grip Pen are working
TESTING THE EXPRESSKEYS
TESTING CONTROLS AND INPUT TOOLS
TESTING THE TOUCH STRIPS
TESTING A PEN
Airbrush
DISPLAY TROUBLESHOOTING
GENERAL DISPLAY PROBLEMS
VGA PROBLEMS
FACTORY RESET option
GENERAL PROBLEMS
PEN TABLET TROUBLESHOOTING
Testing Cintiq on page
The eraser selects everything or will not stop erasing
The pen tip and screen cursor do not properly line up
WINDOWS-SPECIFIC PROBLEMS
Troubleshooting on page
MACINTOSH-SPECIFIC PROBLEMS
See Technical support options on page
TECHNICAL SUPPORT OPTIONS
OBTAINING DRIVER DOWNLOADS
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
APPENDIX
CLEANING
CARING FOR CINTIQ
To remove the old nib
REPLACING THE PEN TIP
To insert a new nib
OPTIONAL DISPLAY CONFIGURATIONS
To lock Cintiq to the display stand
USING AN ALTERNATE MOUNT OR STAND
To attach Cintiq to a VESA 100 mounting platform
To remove Cintiq from an alternate mounting platform
6. Taking care not to dislodge the bearing stopper from the hub section, position the two halves of the bearing hub together around the pen display tablet cable and over their attachment points
PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA
ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL
Windows
UNINSTALLING CINTIQ
Macintosh
GENERAL SPECIFICATIONS
PRODUCT SPECIFICATIONS
DISPLAY
POWER ADAPTER
PEN TABLET
DISPLAY STAND
GRIP PEN MODEL ZP-501E
ACCESSORIES
ORDERING PARTS AND ACCESSORIES
RADIO AND TELEVISION INTERFERENCE
FEDERAL COMMUNICATIONS COMMISSION FCC NOTICE
CE DECLARATION
INDUSTRY CANADA CANADA ONLY
Industry Canada, Class B
WARRANTY
WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTY
WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA
WARRANTY SERVICE IN THE U.S.A. AND CANADA
In North and South America contact
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Appendix Page
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Appendix Page
Wacom Technology Corporation
Wacom Europe GmbH
Wacom China Corporation
Telephone
Installation Guide & Hardware Manual for Cintiq 21UX DTZ-2100D
UE-0308 E