Troubleshooting

SYMPTOM	PROBABLE CAUSE	CORRECTIVE ACTION
Opener won’t work from wall button or radio control.	No power to opener.	Check cord to outlet, wall switch and circuit breaker.
	Short circuit in wires to opener or wall button.	Isolate by disconnecting the wires at the opener from the wall
		station.
	Motor Protector trips open due to excessive use.
		Allow motor to cool for 20 minutes and try again.

Opener works from wall button but not from radio control.	Radio control system non-operational.	Weak or dead battery in transmitter replace.
		Security code not matched between receiver and transmitter
		(see page 33)
		If two or more transmitters don’t work, have motor control board
		tested.

Door does not open and opener light ﬂ ashes.	Something obstructing door travel.	Disconnect door from operator. Operate door by hand to locate
		obstruction or call a service person.
	Insufﬁ cient opening force.
		Adjust opening force. (See Adj. #1 on page 32).
	Build up of ice and snow around door.
		Shovel and clear door area.

Door does not open fully and light does not ﬂ ash.	Open limit not set properly.	Adjust open travel with screwdriver, turn counter-clockwise to
		desired setting. 1/4 turn equals to 1” of travel (see Step 20).

Door stops and does not close fully.	Close limit not set properly.	Adjust close travel with screwdriver, turn clockwise to desired
		setting. 1/4 turn equals 1” of travel (See Step 19).

Door closes and then returns to fully open position and	Door arm adjustment.	Adjust door arm (See Step 17 and 18).
opener light ﬂ ashes.
	Close travel adjustment is set beyond normal door position.	Adjust close travel with screwdriver, turn counter-clockwise to
		desired setting. 1/4 turn equals 1” of travel (See Step 19).
	Obstructions on ﬂ oor.
		Check for stones or ice under door and remove.

When activated with door in fully open position, door travels	Infrared safety sensors out of adjustment or defective.	Infrared safety sensors alignment should be checked per
for 1 second, stops, and returns to fully open position and		instructions. (See Step 16).
light begins to ﬂ ash.
	Obstructions in door opening.	Check for object blocking Infrared safety sensors.

Door reverses travel before reaching fully closed position	Activation of obstruction sensing system.	Check for binding in door travel (door “stops”, door tracks, etc).
and opener light ﬂ ashes.
	Loose or hanging objects on door activating Infrared safety	Remove objects.
	sensor.
	Insufﬁ cient closing force.	Adjust closing force. (See Adj. #1 on page 32).

Door fully opens and then light ﬂ ashes.	Open limit is set too high and trolley is hitting the stop bolt.	Adjust open travel with screwdriver, turn clockwise to desired
		setting. 1/4 turn equals to 1” of travel (see Step 20).

MAINTENANCE/ TROUBLESHOOTING

Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need 35 You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

3324B-Z specifications

Wayne-Dalton is renowned for its commitment to innovative door solutions, and the Wayne-Dalton 3324B-Z is a prime example of their cutting-edge offerings in the realm of garage doors. This model is designed for residential settings, combining aesthetics with functionality.

One of the standout features of the 3324B-Z is its construction. The door is made from high-quality steel, ensuring exceptional durability and resistance to external elements. This steel is reinforced to provide strength and support, which is critical for maintaining the stability of the door over time. Moreover, the door is insulated with polyurethane, offering enhanced thermal efficiency. This insulation not only helps to regulate temperature within the garage but also contributes to energy savings by reducing heating and cooling costs.

Aesthetic appeal is another hallmark of the Wayne-Dalton 3324B-Z. Featuring a contemporary design, it is available in multiple color options and finishes, allowing homeowners to customize the look of their home while enhancing curb appeal. The door's design includes raised panel sections that add depth and texture, making it visually appealing without compromising on functionality.

In terms of technology, the Wayne-Dalton 3324B-Z integrates various advancements to enhance user experience and safety. It is equipped with a reliable spring system that promotes smooth operation and extends the lifespan of the door. The door can also be paired with Wayne-Dalton's innovative Quantum garage door opener, which features advanced security and remote access capabilities, allowing homeowners to operate their doors from anywhere via a smartphone app.

Safety is a paramount consideration in the design of the 3324B-Z. The door incorporates features such as pinch-resistant design, reinforced hinges, and safety sensors to protect users and pets from potential accidents during operation.

Installation and maintenance are also simplified with the Wayne-Dalton 3324B-Z. The door comes with detailed instructions for easy setup, and its durable materials require minimal upkeep, ensuring a long-lasting performance with minimal hassle.

In conclusion, the Wayne-Dalton 3324B-Z is a sophisticated choice for any homeowner seeking a balance of style, durability, and advanced technology. Its robust construction, attractive design, and safety features make it an ideal addition to modern homes. Whether upgrading an existing garage door or installing a new one, the 3324B-Z is a solution that stands out in functionality and aesthetics.

Wayne-Dalton 3324B-Z installation instructions Troubleshooting, MAINTENANCE/ Troubleshooting

Models: 3324B-Z