TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer displaying code messages.
If any of these codes continue to occur, call for service.
■“PF” (Power Failure) flashes
Was the washing cycle interrupted by a power failure? Press START to continue the cycle from the moment that power was lost, - OR - Press STOP/CANCEL to clear the display and completely cancel the cycle.
■“FL” (Over Fill) flashes
The washer will beep every 10 seconds with no
■“Er” (Processor Reset Error)
Cycle information was not stored during a power failure. Press STOP/CANCEL to clear the display.
■“LF” (Long Fill) flashes
Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Press STOP/CANCEL to clear the display.
■“CE” (Communications Error) flashes - beeps once Press STOP/CANCEL to clear the display.
■“Ld” (Long Drain) flashes
Is the drain hose kinked or clogged? Press STOP/CANCEL to clear the display.
■“CA” or “CL” (Current Limit) Is the washer overloaded?
Press STOP/CANCEL to clear the display.
■“Or” (Open Relay)
Washer operation failure. Call for service.
■“Sr” (Stuck Relay)
Washer operation failure. Call for service.
■“LS” (Lid Switch Error) flashes
Is the washer lid open? Close the lid and press START to continue the cycle.
Is the lid closed? Open and close the lid. Press STOP/ CANCEL to clear the display.
■“SL” (Suds Lock)
Press STOP/CANCEL to clear the display. Extend Spin load; restart cycle. Do not add detergent. Use cold water.
■“dt” (Diagnostic Tests)
For service diagnostics only. Press STOP/CANCEL to clear the display.
■“ob” (Off Balance)
Is the load unbalanced? Redistribute the load. Close lid and press START.
Washer won’t fill, rinse or wash
■Does the water level seem too low, or does the washer appear to not fill completely?
This washer uses very little water and does not fill completely. Water will not be seen over the top of the wash plate.
■Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call electrician.
Are the hot and cold water faucets turned on? Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stops
■Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there oversudsing? Cancel the current cycle. Press RINSE & SPIN to drain the load.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
■After opening the lid, did you press START?
If the lid is opened during washer operation, the washer will stop. Closing the lid will not restart the washer. You must press START.
■Is there power at the plug?
Check electrical source or call electrician.
■Has a fuse blown, or has a circuit breaker tripped? If problem continues, call electrician.
■Are you using an extension cord? Do not use an extension cord.
■Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum load size.
■Did you add more items to the load once the washer started?
Once the load is wet, there may appear to be space for more items. For best results determine load size with dry items only.
Washer won’t drain or spin
■Is the drain hose clogged, or the end of the drain hose more than 96" (244 cm) above the floor?
See “Installation Instructions” for proper installation of drain hose.
■Is the lid open?
The lid must be closed during operation.
■Is there excessive sudsing?
Use High Efficiency detergents such as TIDE® HE, which produce less suds. Follow manufacturer’s directions.
■Is your voltage low?
Check electrical source or call electrician. Do not use an extension cord.
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