Whirlpool RB160PXX, RB770PXX IfYouNeedServiceOrAssistancen, We suggest you follow these steps

IfYouNeedServiceOrAssistancen.

We suggest you follow these steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix without tools of any kind.

If nothing operates:

lIs the power supply cord connected to a live circuit with the proper voltage? (See Installation Instructions.)

l Have you checked your home’s main fuses or circuit breaker box?

If the oven will not operate:

l Is the Selector (upper/single oven) turned to BAKE or BROIL? If Selector is turned to TIMED BAKE, wait until the start time is reached.

lIs the Temperature Control turned to a tem- perature setting?

l Is the electronic MEALTIMER-‘ clock set correctly?

lIs the Oven Lock Lever all the way to the left? If the Self-Cleaning cycle will not operate:

Please include a daytime phone number in your correspondence.

3. If you need service*...

Whirlpool has a nationwide

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w	companies. Whirlpool
	service technicians are

trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE” service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES.	HOUSEHOLD.			ELECTRICAL		APPLIANCES	-
MAJOR-SERVICE		8 REPAIR		MAJOR	- REPAIRING & PARTS
			OR
	WASHING		MACHINES,	DRYERS
		& IRONERS-SERVICING
	WHIRLPOOL		APPLIANCES
		AUTHORIZED		WHIRLPOOL		SERVICE

l Are the Selector and Temperature Control set to CLEAN?

9 Does the clock show the right time of day?

lHave you set a delay start time?

lDid you push the Self-Clean button?

9 Is the Oven Lock Lever all the way to the right?

If cooking results aren’t what you expected:

lIs the oven level?

lDoes the oven temperature seem too low or too high? See page 14.

lIf needed, have you preheated the oven as the recipe calls for?

lAre you following a tested recipe from a reliable source?

9 If baking, have you allowed 1 112 to 2 inches (4- 5 cm) on all sides of the pans for air circulation?

lAre the pans the size called for in the recipe?

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assis- tance telephone number. Dial free from anywhere in the U.S.:

1-800-253-l 301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to: Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

	SERVICE	COMPANIES
XYZ	SERVICE	CO
123	Mxle...	999~9999

4. If you need FSP. replacement parts*...

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

5.If vou are not satisfied with how the problem was solved’...

Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, author- ized servicer or Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond

to your request. 31