TROUBLESHOOTING GUIDE
Unit leaks water |
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Possible Cause | Solution |
Unit is not level | Unit should be level in wall to prevent leaking |
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Drain line clogged or kinked | Check drain line to make sure water can flow freely. |
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Drain is clogged preventing water form escaping | Disconnect drain and clear out, open access door and |
| check drain for blockage |
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Drain line does not have a downward slope | Fix Drain line so there is a downward slope from the unit to the drain. |
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Coil is iced causing drain pan ice and water overflowing | Melt ice with blow drier. Soak up with a towel |
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Unit runs but does not cool |
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Possible Cause | Solution |
Lack of air flow | Make sure fan is unobstructed; clean evaporator if necessary |
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Compressor not running | Call Customer Service at |
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Unit undersized | Call Customer Service at |
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Compressor is overheated | Shut unit off for 1 hour to allow compressor to cool. Turn |
| back on and check for cooler air flow out. If compressor |
| runs, check for and clean condenser coil as possible cause |
| of compressor overheating. If problem repeats, call cus- |
| tomer service. |
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Evaporator fan runs but compressor does not |
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Possible Cause | Solution |
Compressor and/or starting components faulty | Call Customer Service at |
Compressor may have overheated. | Shut unit off for 1 hour to allow compressor to cool. Turn |
| back on and check for cooler air flow out. If compressor |
| runs, check for and clean condenser coil as possible cause |
| of compressor overheating. If problem repeats, call cus- |
| tomer service. |
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Compressor runs; evaporator fan does not |
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Possible Cause | Solution |
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Faulty fan motor | Call Customer Service at |
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Faulty fan relay | Call Customer Service at |
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Compressor short cycles |
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Possible Cause | Solution |
Evaporator blows on bottle probe | Move bottle probe to a more central location. |
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Unit low on refrigerant charge | Call Customer Service at |
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Condensing fan motor/capacitor faulty | Call Customer Service at |
Compressor and /or starting components faulty | Call Customer Service at |
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Humidity in cellar too low |
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Possible Cause | Solution |
Not enough moisture | Raise the Fon setting to increase the humidity level |
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