TECHNICAL ASSISTANCE

WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacific Time.

The customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following:

The model and serial number of your WhisperKOOL Series Unit.

Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.

Contact WhisperKOOL Customer Service

1738 E. Alpine Avenue Stockton, CA 95205 www.whisperkool.com

Email: support@whisperkool.com

Phone: (209) 466-9463

US Toll Free (800) 343-9463 Fax (209) 466-4606

ACCESSORIES FOR COOLING UNITS

WhisperKOOL offers accessories to enhance and customize your Extreme wine cooling unit.

Platinum Extreme Exterior Grille

Protects the Platinum Extreme systems from the weather elements when placed on the exhaust side.

• Small Exterior Grille (used for Platinum Extreme 5000ti & 5000tiR)

Condensate Pump Kit

The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our cooling units’ drain line. The pump is controlled by a float/switch mechanism that turns the pump on when approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to approximately 1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20ft away from the unit.

Extreme Ducting Plenum

Ducting Plenum can be used with the Platinum Extreme 4000, 5000ti, 5000tiR or 8000ti.

This plenum allows either side of the unit to be ducted. Duct the cold air through a vent into the cellar, duct the hot exhaust air out of the home. This plenum allows for total installation flexibility.

Accessories can be purchase at www.whisperkool.com

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WhisperKool 5000TIR owner manual Technical Assistance, Accessories for Cooling Units, Contact WhisperKOOL Customer Service