Xerox Phaser 3120 specifications Multi-Feeding, Paper rolled in the Fuser

TROUBLESHOOTING

4.3.5 Multi-Feeding

•Description Multiple sheets of paper are fed at once.

	Check and Cause		Solution
1.	Solenoid malfunction(the solenoid does not work	1.	Replace the solenoid if necessary.
	properly): Perform DCU Diagnostic Code 06.
2.	Pad-Friction is contaminated with foreign matter.(oil...)	2.	Clean the pad friction with soft clothe dampened
			with IPA(Isopropyl Alcohol).

3. The face of paper is blended.

3. Use the smooth paper.

4.3.6 Paper rolled in the Fuser

•Description If contaminated at intervals of 57mm on the back of a paper.

Check and Cause	Solution
1. Contamination of the pressure roller or heat	1. After disassembling the fuser, clean contami-
roller (Background, Hot off set).	nation between the heat roller and the ther-
	mostor and remove the contamination of the
	pressure roller.
2. Check the claw of the fuser whether it is unfit-	2. If there is heavy background, repair it by the
ted.	background troubleshooting method.
	3. The surface of the heat roller with IPA or
	water
	4. Check the warp or separation of the sprint
	claw and the holder plate claw, and then man-
	age it.

Service Manual 4-15