TROUBLESHOOTING

4.6.2 The printer is not working (2)

• Description

After receiving the printing order, no response at all or the low speed of printing

occurs due to wrong setup of the environment rather than malfunction of the printer itself.

 

 

 

 

 

Check and Cause

Solution

 

 

1. Secure more space of the hard disk.

1. Not working with the message 'insufficient printer

 

 

memory' means hard disk space problem rather than

 

 

the RAM problem. In this case, provide more space

 

 

for the hard disk. Secure more space using the disk

 

 

utilities program.

2. Printing error occurs even if there is enough space in

2. The connection of the cable and printer port is not

the hard disk.

 

proper. Check if the connection is properly done and

 

 

if the parallel port in CMOS is rightly set up.

3. Check the parallel-port-related items in the CMOS

3. As a printer port, Select ECP or SPP among

Setup.

 

SPP(Normal), ECP, and EPP modes(increase print-

 

 

ing speed) SPP normal mode support 8-bit data

 

 

transfer, while ECP Mode transfer the 12-bit data.

4. Reboot the system to print.

4. If the regular font is not printing, the cable or the

 

 

printer driver may be defective.

 

 

Turn the PC and printer off, and reboot the system

 

 

to print again. If not solved, double-click the printer in

 

 

my computer If the regular fonts are not printed this

 

 

time again. the cable must be defective so replace

 

 

the cable with new one.

 

 

 

4-26Service Manual

Page 46
Image 46
Xerox Phaser 3120 specifications Utilities program