TROUBLESHOOTING

 

 

 

Problem

Cause

Remedy

 

 

 

Components do not respond to

Wrong distance or angle.

The remote control will function within a maximum

commands from the remote

 

range of 10m (33 feet) and no more than 30 degrees

control.

 

off-axis from the front panel of the component.

 

 

 

 

Direct sunlight or lighting (from an inverter type of

Reposition the component.

 

fluorescent lamp, etc.) is striking the remote control

 

 

sensor of the component.

 

 

 

 

 

The batteries are weak (the low battery icon is

Replace the batteries with new one.

 

flashing).

 

 

 

 

 

The remote control is not in the Use mode.

Switch to the Use mode (see page __).

 

 

 

 

The button you are trying to use is not programmed

Program the button properly (see page __).

 

properly.

 

 

 

 

The display of the remote control

The remote control shuts itself off to save power.

Tap the screen to make sure the remote control is

is blank.

 

turned on.

 

 

 

 

CONTRAST +/– is turned to the + end.

Adjust it to the appropriate position.

 

 

 

 

The batteries are not installed properly.

Install the batteries properly.

 

 

 

 

The batteries are weak.

Replace the batteries with new one.

 

 

 

The display of the remote control

 

Adjust CONTRAST +/– to the appropriate position.

is too light or too dark.

 

 

 

 

 

The remote control beeps 4 times

 

Use RAVedit to update the remote control’s software

after you insert the batteries.

 

(RAVedit > Tools > Update RAV-2000).

 

 

 

Buttons are not sending the

 

Check whether the button is programmed globally or

correct commands.

 

per component.

 

 

 

The remote control does not learn

The batteries of this remote controls and/or the other

Replace the batteries with new one.

commands.

remote control are too weak.

 

 

 

 

 

The distance between the two remote controls is too

Place the remote controls at the proper distance (see

 

much or too little.

page __).

 

 

 

 

The signal coding or modulation of the remote control

Learning is not possible.

 

is not compatible with this remote control.

 

 

 

 

Macros do not work.

 

Make sure the remote control’s sending eye is pointed

 

 

towards the component the entire time the macro is

 

 

being executed.

 

 

 

 

The component cannot respond because the interval

Insert delay to allow components to start up properly

 

between each commands is short.

(see page __).

 

 

 

 

The inactive buttons are included in your macro.

Check to ensure you have not included inactive

 

 

buttons in your macro.

 

 

 

 

The recorded buttons are reprogrammed, and the

Check to ensure you have not reprogrammed the

 

macro executes the new commands assigned to the

buttons.

 

buttons.

 

 

 

 

The remote control won’t edit,

You try to modify or delete commands for RE-

The RECEIVER and TUNER control panels are

label or delete commands.

CEIVER and TUNER.

locked to prevent unwanted changes. You cannot

 

 

modify or delete commands for RECEIVER and

 

 

TUNER (the “locked” label appears).

 

 

 

 

 

Make sure the button you want to edit has a shade.

 

 

Shadeless buttons cannot be programmed.

 

 

 

 

Bright lighting (from an inverter type of fluorescent

Avoid programming the remote control under bright

 

lamp, etc.) might affect the infrared signals.

lighting.

 

 

 

The remote control won’t switch

When the batteries are weak, the remote control

Replace the batteries with new one.

modes.

prevents you from switching to customizing modes so

 

 

that no customization can be lost.

 

 

 

 

APPENDIX

English

E-115