Troubleshooting
Problem | Cause | Remedy | See | |
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No sound is heard | “LFE/Bass Out” of “A)Config” in | Set “LFE/Bass Out” to “SWFR” or “Both.” | ||
from the subwoofer. | “Speaker Setup” of the setup menu |
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| (Speaker Setup→Manual |
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| Setup→A)Config) is set to “Front” when |
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| a Dolby Digital, DTS or AAC signal is |
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| being played. |
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| “LFE/Bass Out” of “A)Config” in | Set “LFE/Bass Out” to “Both.” | ||
| “Speaker Setup” of the setup menu |
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| (Speaker Setup→Manual |
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| Setup→A)Config) is set to “SWFR” or |
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| “Front” when a |
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| played. |
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| The source does not contain low |
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| frequency signals. |
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No sound is heard | “Extended Surround” in the OPTION | Set “Extended Surround” other than “Off” or “Auto.” | ||
from the surround | menu is set to “Off,” or an input signal |
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back speakers. | does not contain a surround back flag with |
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| “Extended Surround” set to “Auto.” |
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The audio input | The connected component is not set to |
sources cannot be | output the desired digital audio signals. |
played in the desired |
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digital audio signal |
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format. |
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Set the playback component properly referring to its | — |
operating instructions. |
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Noise/hum noise is | Incorrect cable connection. | Connect the audio cables properly. If the problem | — |
heard. |
| persists, the cables may be defective. |
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| A | 1) When only noise is output | |
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| If a DTS bitstream signal is not properly input to this |
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| unit, only noise is output. Connect the playback |
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| component to this unit by digital connection and play |
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| back the |
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| the problem may results from the playback |
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| component. Consult the manufacturer of the playback |
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| component. |
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| 2) When noise is output during playback or skip |
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| operation |
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| Before playing back the |
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| menu after selecting the input source and set |
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| “Decoder Mode” to “DTS.” |
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“Memory Guard!” is | “Memory Guard” in “Set Menu” is set to | Set “Memory Guard” to “Off.” | |
displayed and the | “On.” |
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setting cannot be |
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changed. |
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This unit does not The internal microcomputer is frozen due
operate properly. to an external electric shock (such as lightning or excessive static electricity) or by a drop in power supply voltage.
Disconnect the power cable from the AC wall outlet, | — |
wait about 30 seconds and then plug it in again. |
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“CHECK SP WIRES!” Speaker cables are
appears on the front panel display.
There is noise | This unit is too close to other digital or |
interference from | radio frequency equipment. |
digital or radio |
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frequency equipment. |
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Move this unit further away from such equipment. | — |