TROUBLESHOOTING

Troubleshooting

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and contact the nearest authorized Yamaha dealer or service center.

General

Problem

Cause

Remedy

See

page

 

 

 

This unit does not

The internal microcomputer has been

Set this unit to the standby mode, disconnect the

 

operate properly.

frozen by an external electric shock (such

AC power supply cable, plug it back in after 30

–

 

as lightning or excessive static electricity)

seconds, and use it normally.

 

 

 

or by a power supply with low voltage.

 

 

 

 

 

 

This unit fails to turn on

The AC power supply cable is not firmly

Connect the AC power supply cable firmly to the

14

when key is pressed,

connected to the AC wall outlet.

AC wall outlet.

 

or enters the standby

A speaker cable may be shorted.

Make sure a speaker cable is connected properly.

13

mode soon after the

 

 

 

This unit has been exposed to a strong

Set this unit to the standby mode, disconnect the

 

power has been turned

 

external electric shock (such as lightning

AC power supply cable, plug it back in after 30

–

on.

and strong static electricity).

seconds, and use it normally.

 

 

 

 

 

This unit suddenly

The internal temperature becomes too high

Wait for about one hour for this unit to cool down, turn

 

enters the standby

and the overheat protection circuitry has

it back on after confirming an adequate amount of

9

mode.

been activated.

ventilation space and not to cover this unit with a cloth.

 

 

The sleep timer has turned the unit off.

Turn on the power and play back the source again.

32

 

 

 

 

 

The power has shut down after wireless

Resume wireless connection or detect audio of

 

 

was disconnected for a while during

iPod/iPhone and turn on the unit.

–

 

“Interlock” is set to “On” using YID-W10.

 

 

 

 

 

 

No sound.

Incorrect input or output cable connections.

Connect them with an HDMI connection or a

14, 15

 

 

digital connection.

 

 

 

 

 

 

 

 

No appropriate input source has been

Select an appropriate input source with INPUT key

26

 

selected.

or input selector keys.

 

 

 

 

 

 

 

The volume is turned down.

Turn up the volume.

26

 

 

 

 

 

The sound is muted.

Press MUTE or VOLUME +/- key to resume audio

26

 

 

output and adjust the volume level.

 

 

 

There is input signal cannot be played back by this unit.

Play a source whose signals can be reproduced by

this unit. Change the system settings of the source – component.

 

“SUPPORT AUDIO” is set to “OTHER”.

Set to “YSP-2200”.

43

 

“HDMI CONTROL” is set to “OFF”.

When connecting ARC (Audio Return Channel)

 

 

 

supported TV and this unit using HDMI cable only,

43

 

 

set “HDMI CONTROL” to “ON”.

 

 

 

 

 

 

 

Connect coaxial digital input jack and TV’s audio

15

 

 

output jack using a digital audio pin cable.

 

 

 

 

 

 

 

The sound of effect

The source has a surround effect.

Do not put surround effect by this unit.

 

channel for cable

 

 

–

broadcasting may

 

 

 

 

 

become noise.

 

 

 

 

 

 

 

No sound or too small

The output level of the channel is muted.

Raise the output level of the channel.

27, 41

sound from a specific

The beam setting is inappropriate.

Adjust the beam setting.

29

channel.

 

 

 

You play back the source in the stereo

Start surround playback.

28

 

 

mode.

 

 

 

 

 

 

 

 

 

Some audio output methods do not output

Adjust the beam setting.

29

 

sound beams for certain channels.

 

 

 

 

 

 

 

 

Surround sound effects

When connecting this unit with playback

Refer to the manual supplied with your component

 

are insubstantial.

component and TV digitally, the output

and check the setting.

–

 

setting of the playback component and TV

 

 

 

 

 

is not valid.

 

 

 

 

 

 

 

The listening room is not a regular shape,

Relocate the unit or listening position.

 

 

or the unit or listening position is not at the

 

11, 38

 

center of the right and left wall of the

 

 

 

 

 

listening room.

 

 

 

 

 

 

 

There is no wall in the path of the sound

Try placing a flat object, such as a board, in the path

–

 

beam.

of the sound beam.

 

 

 

 

 

 

 

When My Surround is selected, listening

Listen in front of this unit.

30

 

position is not in front of the unit.

 

 

 

 

 

 

 

 

46 En