Troubleshooting

Problem

Cause

Remedy

See

page

 

 

 

No sound from the

The subwoofer is not connected properly.

Check if the subwoofer is connected properly.

13

subwoofer.

The level of subwoofer is low.

Increase the subwoofer level with SUBWOOFER +

26

 

 

key.

 

 

 

 

 

 

 

The image is not

HDMI cable is not securely connected.

Connect them with an HDMI connection or a

14, 15

displayed on TV screen.

 

digital connection.

 

 

 

 

 

 

Menu screen of this unit

VIDEO OUTPUT jacks of this unit and TV

Connect the jacks with video pin cable (supplied).

14

is not displayed.

are not connected.

 

 

 

 

The input switch of TV is not set correctly.

Switch the input source for your TV.

 

 

 

 

A digital or high-

The unit may be placed close to digital

Leave these equipments from the unit.

 

frequency equipment

equipment or high-frequency equipment.

 

produces noises.

 

 

 

 

 

 

 

The system settings

When “HDMI CONTROL” is set to “ON”,

Set “HDMI CONTROL” to “OFF” or set the

 

change automatically.

operations of the TV (for example,

system again by using its remote control.

43

 

changing channels, etc.) may change the

 

 

 

 

 

system settings, such as the surround mode.

 

 

 

 

 

 

The HDMI control

“HDMI CONTROL” is set to “OFF”.

Set “HDMI CONTROL” to “ON”.

43

function does not work

 

 

 

The HDMI control function is disabled on

Refer to the manual supplied with your TV and

properly.

your TV.

check the setting.

 

 

The number of the connected HDMI

Disconnect some of the HDMI components.

 

components is over the limit.

 

 

 

 

 

 

 

 

The automatic lipsync

The TV does not support the automatic

Set “AUTO LIP SYNC” to “OFF” and then

 

is not effective even

lipsync.

manually adjust the audio output delay.

40

“AUTO LIP SYNC” is set

 

 

 

 

 

to “ON”.

 

 

 

 

 

 

 

“Not Available” appears

The key is unable to function in the current

 

 

on the front panel

condition.

 

 

display after key

 

 

 

operation.

 

 

 

 

 

 

 

Remote control

Problem

Cause

Remedy

See

page

 

 

 

The remote control

Wrong distance or angle.

The remote control functions within a maximum

 

does not work and/or

 

range of 6 m (20 ft) and no more than 30 degrees

13

function properly.

 

off-axis from the front panel.

 

 

Direct sunlight or lighting (from an inverter

Reposition this unit.

 

 

type of fluorescent lamp, etc.) is striking

 

 

the remote control sensor of this unit.

 

 

 

 

 

 

 

The batteries are weak.

Replace all batteries.

13

 

 

 

 

PREPARATION

 

SETTINGS INITIAL

CONNECTION/

PLAYBACK

SETTINGS

TROUBLESHOOTING

APPENDIX

47 En