Troubleshooting
Problem | Cause | Remedy | See | |
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No sound from the | The subwoofer is not connected properly. | Check if the subwoofer is connected properly. | ||
subwoofer. | The level of subwoofer is low. | Increase the subwoofer level with SUBWOOFER + | ||
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The image is not | HDMI cable is not securely connected. | Connect them with an HDMI connection or a | ||
displayed on TV screen. |
| digital connection. | ||
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Menu screen of this unit | VIDEO OUTPUT jacks of this unit and TV | Connect the jacks with video pin cable (supplied). | ||
is not displayed. | are not connected. |
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| The input switch of TV is not set correctly. | Switch the input source for your TV. | – | |
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A digital or high- | The unit may be placed close to digital | Leave these equipments from the unit. |
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frequency equipment | equipment or |
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produces noises. |
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The system settings | When “HDMI CONTROL” is set to “ON”, | Set “HDMI CONTROL” to “OFF” or set the |
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change automatically. | operations of the TV (for example, | system again by using its remote control. | ||
| changing channels, etc.) may change the |
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| system settings, such as the surround mode. |
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The HDMI control | “HDMI CONTROL” is set to “OFF”. | Set “HDMI CONTROL” to “ON”. | ||
function does not work |
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The HDMI control function is disabled on | Refer to the manual supplied with your TV and | – | ||
properly. | your TV. | check the setting. | ||
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| The number of the connected HDMI | Disconnect some of the HDMI components. | – | |
| components is over the limit. |
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The automatic lipsync | The TV does not support the automatic | Set “AUTO LIP SYNC” to “OFF” and then |
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is not effective even | lipsync. | manually adjust the audio output delay. | ||
“AUTO LIP SYNC” is set |
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to “ON”. |
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“Not Available” appears | The key is unable to function in the current |
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on the front panel | condition. |
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display after key |
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operation. |
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Remote control
Problem | Cause | Remedy | See | |
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The remote control | Wrong distance or angle. | The remote control functions within a maximum |
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does not work and/or |
| range of 6 m (20 ft) and no more than 30 degrees | ||
function properly. |
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| Direct sunlight or lighting (from an inverter | Reposition this unit. |
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| type of fluorescent lamp, etc.) is striking |
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| the remote control sensor of this unit. |
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| The batteries are weak. | Replace all batteries. | ||
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PREPARATION |
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SETTINGS INITIAL | CONNECTION/ |
PLAYBACK
SETTINGS
TROUBLESHOOTING
APPENDIX