Zebra Technologies ZM600, ZM400, ZM400201101L0T Miscellaneous Printer Problems, LANGUAGE, characters, Changes in, cannot read, SAVE CHANGES, language that, The LCD displays a, The LCD is missing

Troubleshooting 111

Miscellaneous Printer Problems

Miscellaneous Printer Problems

Table 20 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions.

Table 20 • Miscellaneous Printer Problems

Problem	Possible Cause	Recommended Solution
The LCD displays a	The language parameter was	1.	Press SETUP/EXIT to enter configuration
language that I	changed through the control		mode.
cannot read	panel or a firmware command.	2.	Press MINUS (-).
			The printer displays the LANGUAGE
			parameter in the current language. Even if
			you cannot recognize the characters
			displayed, you can still scroll to another
			language.
		3.	Press SELECT to select the parameter.
		4.	Press PLUS (+) or MINUS (-) to scroll
			through the choices until you find a language
			that you can read.
		5.	Press SETUP/EXIT.
			The LCD displays SAVE CHANGES in the
			original language.
		6.	Press SETUP/EXIT again to exit
			configuration mode and save the changes
			(if the language does not change, you may
			need to scroll to a different save option by
			pressing PLUS (+) or MINUS (-) in the
			previous step).
		7.	Repeat this process, if necessary, until you
			reach the desired language.
The LCD is missing	The LCD may need replacing.	Call a service technician.
characters or parts of
characters
Changes in	Parameters are set incorrectly.	1.	Set parameters and save permanently.
parameter settings		2.	Turn the printer off (O) and then on (I).
did not take effect
	A ZPL command turned off the	Refer to the ZPL Programming Guide, or call a
	ability to change the parameter.	service technician.
	A ZPL command changed the	Refer to the ZPL Programming Guide, or call a
	parameter back to the previous	service technician.
	setting.
	If the problem continues, there	Call a service technician.
	may be a problem with the
	main logic board.

3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev. A