PAGE 42
REFERENCE
BeforeCallingServicePersonnel
Symptoms and Correction
Check the following guide for the possible cause of a problem before contacting service.
Symptom |
| Cause |
| Correction |
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No power. | • | The power cord is disconnected. | • Plug the power cord into the wall outlet | |
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| securely. |
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The power is on, but | • | No disc is inserted. | • Insert a disc. (Check that the DVD or, | |
the DVD player does |
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| audio CD indicator in the DVD display is |
not work. |
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| lit.) |
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No picture. | • | The TV is not set to receive DVD signal | • Select the appropriate video input mode | |
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| output. |
| on the TV so the picture from the DVD |
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| player appears on the TV screen. |
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| • The video cable is not connected | • Connect the video cable into the jacks | ||
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| securely. |
| securely. |
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| • The connected TV power is turned off. | • | Turn on the TV. | |
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No sound. | • | The equipment connected with the | • Select the correct input mode of the | |
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| audio cable is not set to receive DVD |
| audio receiver so you can listen to the |
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| signal output. |
| sound from the DVD player. |
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| • The audio cables are not connected | • Connect the audio cable into the jacks | ||
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| securely. |
| securely. |
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| • The power of the equipment connected | • Turn on the equipment connected with | ||
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| with the audio cable is turned off. |
| the audio cable. |
| • The Digital Audio Output is set to the | • Set the AUDIO SELECTOR to the | ||
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| wrong position. |
| correct position, then turn on the DVD |
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| player again by pressing the POWER |
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| button. |
The playback picture is poor. | • | The disc is dirty. | • | Clean the disc. |
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The DVD player does | • | No disc is inserted. | • Insert a disc.(Check that the DVD, or | |
not start playback. |
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| audio CD indicator in the DVD display is |
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| lit.) |
| • | An unplayable disc is inserted. | • Insert a playable disc. (Check the disc | |
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| type, color system and Regional code.) |
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| • | The disc is placed upside down. | • Place the disc with the playback side | |
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| down. |
| • | The disc is not placed within the guide. | • Place the disc on the disc tray correctly | |
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| inside the guide. |
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| • The disc is dirty. | • | Clean the disc. | |
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| • A menu is on the TV screen. | • Press the SETUP button to turn off the | ||
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| menu screen. |
| • | The Rating level is set. | • Cancel the Rating function or change | |
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| the rating level. |
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The remote control | • | The remote control is not pointed at the | • Point the remote control at the remote | |
does not work properly. |
| remote sensor of the DVD player. |
| sensor of the DVD player. |
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| • The remote control is too far from the | • Operate the remote control within about | ||
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| DVD player. |
| 23 ft (7 m). |
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| • There is an obstacle in the path of the | • | Remove the obstacle. | |
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| remote control and the DVD player. |
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| • The batteries in the remote control are | • | Replace the batteries with new ones. | |
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| exhausted. |
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