Zoom 10BaseT user manual Problem I receive the message Unknown Network Adapter

Solution: Check that you are using the adapter that came with your cable modem.

Problem: I receive the message “Unknown Network Adapter.”

Solution: This problem can occur if a Network Interface Card is physically present and was recognized by Plug-and- Play, but was not installed correctly. Reinstall it.

Problem: I receive the message “Undetected Network Adapter.”

Solution: The Network Interface Card is missing or incorrectly installed. Reinstall it.

Problem: I receive the message “Missing Internet Protocol.”

Solution: Refer to Configuring Your Computer’s Network Settings on page 8.

Problem: I receive the message “Cannot Find Files; Insert Operating System Disk.”

Solution: Your computer is looking for the files included on the original operating system CD or diskettes that came with your computer. Remove your modem CD or diskette (if any) and insert your operating system CD or disk. Be sure to remove the operating system CD when you’re done and reinsert your modem CD or diskette if applicable.

Appendix B: Troubleshooting 33