Zoom AP+2, WIRELESS-G Appendix A

Appendix A: Troubleshooting 53

Appendix A

I set up my AP+2 as an access point, but the computers I set up on

my zoom wireless network cannot access the Internet.

Verify that a “wired” computer can access the Internet.

• If it cannot, then the problem appears to be with your cable or

DSL Internet connection. Contact your Internet Service

Provider.

• If it can, reboot the computer(s) on your wireless network and

try to access the Web again. If you still cannot connect to the

Internet wirelessly, try the following:

! Verify that security is not set on the AP+2. If it is, ensure

that the wireless computers are using the same settings. If

you accessed the AP+2’s Web Management Interface,

you should ensure that you reset the computer’s TCP/IP

settings.

! Verify that the computer is connected to the correct

wireless network and that the signal strength is adequate.

(Try repositioning the device if the signal strength is not

active.)

" If you are using a Windows XP operating system

with built-in wireless access:

a On your Windows desktop, click the Start button,

then click Control Panel.

b Double-click the Network Connections icon.