3Technical Information and Help

3.1Troubleshooting and FAQ’s

Please check the manual thoroughly before contacting your service provider and read the issues below:

Symptom

Resolution

Enter PIN

Input the correct PIN number as supplied by Telstra. See section

 

1.3

Insert (U)SIM

Check you have inserted a valid (U)SIM card. See Installing the

(U)SIM Card

 

Enter password or

Enter the unlock code. Default is 0000. See Settings, Security

Unlock Code

 

(No) key tone when

Check the key tone settings in your current profile. See section

pressing keys

1.14

No incoming ring

Check the ring tone and ringing volume settings in the profile.

tone

Check the handset is not muted (Long press the # Key)

No alarm tone

Check the profile setting (silent) and the alarm ring setting

A phone number

Check whether any call restrictions are set. See Advanced Call

cannot be dialled

Settings, Section 2.13

Short message

Check the SMS centre setting in the SMS-Settings menu.

cannot be sent

Restore Defaults

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ZTE ZTE F152 user manual Troubleshooting and FAQ’s, Symptom Resolution