Chapter 24 Troubleshooting
User’s Guide 207
5Check that both the NBG4115 and your wireless station are using the same
wireless and wireless security settings.
6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on
the NBG4115.
7Make sure you allow the NBG4115 to be remotely accessed through the WLAN
interface. Check your remote management settings.
See the chapter on Wireless LAN in the User’s Guide for more information.
to select Router Mode.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you select the Enable URL Keyword Blocking check box in the
Content Filtering screen. Make sure that the keywords that you type are listed in
the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a
URL, customize the keyword blocking using commands. See the Customizing
Keyword Blocking URL Checking section in the Content Filter chapter.
I can access the Internet, but I cannot open my network folders.
In the Network > LAN > Advanced screen, make sure Allow between LAN and
WAN is checked. This is not checked by default to keep the LAN secure.
If you still cannot access a network folder, make sure your account has access
rights to the folder you are trying to open.
I can access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP
address in the range between “192.168.1.3” and “192.168.1.254”.
Refer to Appendix D on page 233 for instructions on how to change your
computer’s IP address.