Chapter 24 Troubleshooting
User’s Guide
202
2Check the hardware connections. See the Quick Start Guide.
3Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
4Disconnect and re-connect the power adaptor to the NBG4115.
5If the problem continues, contact the vendor.
24.3 NBG4115 Access and Login

I don’t know the IP address of my NBG4115.

1The default IP address is 192.168.1.1.
2If you changed the IP address and have forgotten it, you might get the IP address
of the NBG4115 by looking up the IP address of the default gateway for your
computer. To do this in most Windows computers, click Start > Run, enter cmd,
and then enter ipconfig. The IP address of the Default Gateway might be the IP
address of the NBG4115 (it depends on the network), so enter this IP address in
your Internet browser.Set your device to Router Mode, login (see the Quick Start
Guide for instructions) and go to the Device Information table in the Status
screen. Your NBG4115’s IP address is available in the Device Information table.
•If th e DHCP setting under LAN information is None, your device has a fixed
IP address.
•If the DHCP setting under LAN information is Client, then your device
receives an IP address from a DHCP server on the network.
3If your NBG4115 is a DHCP client, you can find your IP address from the DHCP
server. This information is only available from the DHCP server which allocates IP
addresses on your network. Find this information directly from the DHCP server or
contact your system administrator for more information.
4Reset your NBG4115 to change all settings back to their default. This means your
current settings are lost. See Section 24.5 on page 206 in the Troubleshooting
for information on resetting your NBG4115.