Chapter 12 Troubleshooting

6If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.

Advanced Suggestions

•Try to access the NWA1121-NI using another service, such as Telnet. If you can access the NWA1121-NI, check the remote management settings to find out why the NWA1121-NI does not respond to HTTP.

•If your computer is connected wirelessly, use a computer that is connected to a LAN/Ethernet port.

I can see the Login screen, but I cannot log in to the NWA1121-NI.

1Make sure you have entered the user name and password correctly. The default password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not on.

2You cannot log in to the web configurator while someone is using the Telnet to access the NWA1121-NI. Log out of the NWA1121-NI in the other session, or ask the person who is logged in to log out.

3Disconnect and re-connect the power adaptor or cord to the NWA1121-NI.

4If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 20.

I cannot use FTP to upload new firmware.

See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser.

12.3 Internet Access

I cannot access the Internet.

1Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 12.1 on page 127.

22. Make sure your NWA1121-NI is connected to a networking device that provides Internet access.

3If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless client are the same as the settings on the AP.

4Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.

 

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NWA1121-NI User’s Guide