Chapter 12 Troubleshooting

12.2 NWA1121-NI Access and Login

I forgot the IP address for the NWA1121-NI.

1The default IP address is 192.168.1.2.

2If you changed the IP address and have forgotten it, you might get the IP address of the NWA1121- NI by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter “cmd”, and then enter “ipconfig”. The IP address of the Default Gateway might be the IP address of the NWA1121-NI (it depends on the network), so enter this IP address in your Internet browser.

3If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 20.

I forgot the password.

1The default password is 1234.

2If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 20.

I cannot see or access the Login screen in the web configurator.

1Make sure you are using the correct IP address.

•The default IP address is 192.168.1.2.

•If you changed the IP address (Section 7.4 on page 96), use the new IP address.

•If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA1121-NI.

2Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 17.

3Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Section 12.1 on page 127.

4Make sure your computer is in the same subnet as the NWA1121-NI. (If you know that there are routers between your computer and the NWA1121-NI, skip this step.)

•If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the NWA1121-NI.

5Reset the device to its factory defaults, and try to access the NWA1121-NI with the default IP address. See Chapter 2 on page 20.

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NWA1121-NI User’s Guide