Desa 110946-01 Troubleshooting, Servicing Pole Trimmer, Replacement Parts and Accessories

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ELECTRIC POLE TRIMMER

TROUBLESHOOTING

Note: For additional help, visit our technical service web site at www.desatech.com.

WARNING: Unplug Pole Trimmer from power source before servicing. Severe injury or death could occur from fire, electrical shock, or body contact with moving blades.

OBSERVED FAULT

POSSIBLE CAUSE

REMEDY

Motor does not run when you squeeze trig-

1.

Trigger lock button not pressed to release

1.

Push lock button forward and squeeze

ger lever

 

trigger lever

 

trigger lever (see Starting the Pole Trim-

 

 

 

 

mer, page 5)

 

2.

Extension cord connection is loose

2.

Check cord connections

 

3.

Household circuit breaker is tripped or

3.

Check circuit breaker or line fuse

 

 

open line fuse

 

 

 

4.

Bad motor brushes

4.

Call for Technical Service

 

5.

Open wiring on Pole Trimmer

5.

Call for Technical Service

 

 

 

Motor runs, but cutting blades do not move

Pole Trimmer damaged. Do not use Pole

Call for Technical Service

 

Trimmer

 

 

 

 

 

 

 

Pole Trimmer smokes during operation

SERVICING POLE TRIMMER

The Pole Trimmer is a double-insulated tool. When servicing this tool, only use identical replacement parts. Have damaged parts properly repaired or replaced by an Authorized Service Center.

The cutter blades are made of a high quality hardened steel. With normal use, the blades should not require sharpening for the life of the tool. However, in the event that the cutter blade hits a hard object such as a wire fence or a brick or masonry structure, the cutter blade may become damaged. In this case, replace the cutter blade assembly by an Authorized Service Center. Contact our Technical Service Department at 1-800- 858-8501 for the nearest Authorized Service Center.

REPLACEMENT PARTS AND ACCESSORIES

For original replacement parts and accesso- ries, contact your nearest Authorized Dealer or Authorized Service Center for this prod- uct. If they can not supply the part or acces- sory, contact your nearest Parts Central listed on page 9. Each Authorized Dealer, Autho-

Pole Trimmer damaged. Do not use Pole Trimmer

rized Service Center, and Parts Central is independently owned and operated.

See pages 10 and 11 for an Illustrated Parts List.

If you need additional referral information, contact our Technical Service Department (see Technical Service).

In Canada call 1-800-561-3372 for parts information.

TECHNICAL

SERVICE

You may have further questions about as- sembling, operating, or maintaining this product. If so, you can visit our Technical Service web site at www.desatech.com or contact our Technical Service Depart- ment at 1-800-858-8501 (English Only). You may also write to:

DESA Specialty Productsª

P.O. Box 90004

Bowling Green, KY 42102-9004

ATTN: Technical Service Specialty Products

When contacting DESA Specialty Prod- uctsª, have ready

¥Your Name

¥Your Address

¥Your Phone Number

¥Model Number of Product

¥Date of Purchase (Include copy of receipt for written requests).

Call for Technical Service

REPAIR SERVICE

Note: Only use original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Each Authorized Service Center is indepen- dently owned and operated.

WARRANTY SERVICE

If product requires warranty service, return it to nearest Authorized Service Center. You must show proof of purchase. If faulty mate- rials or workmanship caused damage, we will repair or replace product without charge. Note: Normal wear, misuse, abuse, neglect, or accidental damage is not covered under warranty.

NON-WARRANTY SERVICE

If product requires service, return it to near- est Authorized Service Center. Repairs will be billed to you at regular repair list prices.

For additional Service Center or warranty information, call 1-800-858-8501 or visit our Technical Service web site at www.desatech.com.

For more information, visit www.desatech.com

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Contents Hedge Wizard While Operating Pole Trimmer SafetyBefore Operating Pole Trimmer Product Identification Maintenance Storage of Pole TrimmerUnpacking Pivoting the Power Head Connecting Extension CordOperating Pole Trimmer Extension CordsStarting the Pole Trimmer Unlocking the Trigger to Start the Pole TrimmerUsing the Pole Trimmer Operating PositionsCleaning and Maintenance Trimming a HedgeTroubleshooting Replacement Parts and AccessoriesTechnical Service Repair ServiceParts Central Illustrated Parts Breakdown Pole TrimmerParts List Pole Trimmer ModelElectric Pole Trimmer Limited Warranty Industries of Canada, IncPodadora Eléctrica DE Pértiga Manual DEL Propietario Mientras Opere LA Podadora DE Pértiga Advertencias DE SeguridadAntes DE Operar LA Podadora DE Pértiga Desempaque Mantenimiento Y Almacenaje DE LA Podadora DE PértigaMantenga la podadora de pérti- ga con esmero Revise las piezas dañadasGiro DE LA Cabeza DE Potencia Identificación DEL ProductoOperación DE LA Podadora Longitud Calibre AWG Del cordón Conexión DEL Cordón DE ExtensiónCordones DE Extensión Arranque DE LA Podadora DE Pèrtiga Desbloqueo del gatillo para arrancar la podadora de pértigaUSO DE LA Podadora DE Pértiga Posiciones DE OperaciónLimpieza Y Mantenimiento Podado DE UN SetoAnálisis DE Averías Falla Observada Causa Probable RemedioServicio a LA Podadora DE Pértiga Accesorios Y Piezas DE RepuestoServicio Técnico Servicio DE ReparaciónCentral DE Piezas Desarme Ilustrado DE LAS Piezas Podadora DE PértigaLista DE Piezas Podadora Eléctrica DE PiezasGarantía Limitada DE LA Podadora Eléctrica DE Pértiga TAILLE-HAIE Électrique À Perche Guide DU Propriétaire Utilisation DU TAILLE-HAIE À Perche Consignes DE SécuritéAvant D’UTILISER LE TAILLE-HAIE À Perche Déballage Entretien ET Entreposage DU TAILLE-HAIE À PerchePour Faire Pivoter LE Moteur Identification DU ProduitUtilisation DU TAILLE-HAIE Longueur de Rallonge ÉlectriqueRaccordement DE LA Rallonge Électrique Démarrage DU TAILLE-HAIE À Perche Bouton de Verrouillage de laUtilisation DU TAILLE-HAIE Positions DE FonctionnementNettoyage ET Entretien Taille D’UNE HaieProblème Cause Possible Solution DépannagePièces DE Rechange ET Accessoires Service TechniqueService DE Réparation Entretien DU TAILLE-HAIE À PercheDépôt DE Pièces Liste Illustrée DES Pièces TAILLE-HAIE À PercheListe DE Pièces TAILLE-HAIE À Perche ModèleGarantie Limitée DU TAILLE-HAIE Électrique À Perche