Generac 0047210, 0047220, 0047230, 0047240, 0047250, 0047251, 0047252, 0047253, 0047260

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Section 5 — Troubleshooting

Guardian Liquid-cooled 15 kW, 20 kW and 25 kW Generators

5.1TROUBLESHOOTING POINTS

PROBLEM

CAUSE

CORRECTION

Engine won’t crank.

1.

15 amp fuse blown.

1.

Replace fuse.

 

2.

Loose or corroded or defective

2.

Tighten, clean or replace

 

 

battery cables.

 

battery cables as necessary.

 

3.

Defective starter contactor.

3.

Replace contactor.

 

4.

Defective starter motor.

4.

Replace starter motor.

 

5.

Dead or Defective Battery.

5.

Remove, change or replace battery.

 

 

 

 

 

Engine cranks but won't start

1.

Out of fuel.

1.

Replenish fuel.

 

2.

Fuel solenoid (FS) is defective

2.

Replace solenoid.

 

3.

Open Wire #14 from Engine Control

3.

Reconnect wire.

 

 

circuit board.

 

 

 

4.

Spark plugs defective.

4.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts hard, runs rough.

1.

Flame arrestor (air cleaner) plugged or

1.

Clean or replace as needed.

 

 

damaged.

 

 

 

2.

Plugged fuel line.

2.

Unclog fuel line.

 

3.

Defective spark plugs.

3.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts then shuts down.

1.

Engine oil level is low.

1.

Check oil and add oil as needed.

 

2.

Engine is overheated.

2.

Check cooling system for leaks.

 

3.

Defective Low Oil Pressure Switch

3.

Replace switch.

 

4.

Defective Coolant Temperature Switch

4.

Replace switch.

 

5.

Defective Control Module circuit board.

5.

Replace board.

 

6.

Coolant Level is Low.

6.

Repair leak - Add coolant.

 

7.

Defective Low Coolant Level Switch

7.

Replace Switch.

 

 

 

 

 

AUTO/OFF/MANUAL Switch at OFF,

1.

Defective AUTO/OFF/MANUAL switch

1.

Replace switch.

engine continues to run

2.

Open/disconnected wire #15A between

2.

Reconnect/close wire.

 

 

AUTO/OFF/MANUAL switch and Control

 

 

 

 

Module circuit board.

 

 

 

3.

Defective Control Module circuit board

3.

Replace board.

 

 

 

 

 

No AC output from generator.

1.

Check main line circuit breaker.

1.

Reset to ON or CLOSED.

 

2.

Check circuit breaker & fuses.

2.

Reset and replace, if necessary.

 

3.

Transfer switch set to NORMAL position

3.

Set to GENERATOR position.

 

4.

Generator internal failure.

4.

Contact an Authorized Generac

 

 

 

 

facility.

 

5.

Thermal circuit breaker open.

5.

Auto-reset - Wait five min. and

 

 

 

 

attempt restart.

22 Generac® Power Systems, Inc.

Image 24
Contents Liquid-cooled, Prepackaged Standby Generators Authorized Service Dealer Location ‹ Operation and Maintenance‹ HOW to Obtain Service IntroductionIntroduction IFC Safety Rules General Hazards Electrical Hazards Transfer Switch GeneratorAutomatic System Operation Generator AC Connection Systems‹ 1.7.1 LOW OIL Pressure Switch ‹ 1.7.2 High Coolant Temperature Switch‹ 1.7.3 LOW Coolant Level Switch Engine Protective DevicesUnpacking Lifting the GeneratorSpecifications Reconfiguring the Fuel System‹ 1.10.1 Generator Specifications ‹ 1.10.2 Engine SpecificationsTorque Specifications Engine OIL RecommendationsCoolant Recommendations Generator Mounting Support Basic Standby Electric SystemGenerator Location ‹ 2.1.1 Nfpa StandardsTransfer Switch Start Signal Connections Emergency Circuit Isolation MethodTotal Circuit Isolation Method Grounding the GeneratorBattery Installation Preparation Before START-UP‹ 2.10.1 Vented Batteries ‹ 2.11.1 Prior to Initial START-UPUsing a Standard GTS Transfer Switch Control Console ComponentsManual Transfer START-UP Automatic Operation Weekly Exercise CycleEngine Heater Cooling System Overload Protection for Engine DC Electrical SystemChecking Fluid Levels ‹ 4.5.11 Changing the Engine AIR Cleaner ‹ 4.5.4 Inspect Cooling System‹ 4.5.5 Check Engine Coolant Level ‹ 4.5.6 Perform Visual InspectionMiscellaneous Maintenance ‹ 4.5.13 Coolant Change‹ 4.6.3 Battery Maintenance ‹ 4.6.4 Battery Replacement Scheduled Maintenance Service Maintenance Interval InformationLevel Maintenance Level Troubleshooting Points Problem Cause CorrectionGuardian Liquid-cooled 15 kW, 20 kW and 25 kW Generators Guardian Liquid-cooled 15 kW, 20 kW and 25 kW Generators Installation Diagram Section DC-VR Customer Connection 120/240V 1-PHASE Electrical Data Housing Governor Connector Connector Interface AssemblyCover Connector Housing ASM Motor StepperBASE,MOUNTING 1.5L STNRD&ACSTC Washer Shakeproof EXT 5/16 STLDampener Vibration Washer Flat 5/16 ZincRoof Cover Cable Weld Stud Under Assembly BASE-DOOR Ground Wire GRD Wire Assy 99HSBAssembly Cover Access Roof ACSTC&STND Cmprtmnt 1.5LWeld Stud Under Roof Panel for Access Cover Cable ASSEMBLY,BASE-DOOR Ground Wire ROOF, ACSTC&STND Cmprtmnt 1.5LSUPPORT, Radiator 1.5L Mitsu BRACE, Side 1.5L MitsuTo a Wire Assembly Screw Hhtt M5-0.8 X 12 BPWasher Flat #10 Zinc SilkscHardware Switch OIL Pressure ARM Adjust AlternatorGround Wire Starter ENGINE-1.5L16 7 Tank Coolant Recovery Radiator 1.5LVenturi 1.5L Modine Guard FAN 1.5L ModineVapor Cover AIR Cleaner GASKET, AIR Cleaner AdapterWeldment Mounting Base Flange Fuel InletTo Engine Crankshaft Housing Blower Assy Rotor 10KWAssy Rotor 15KW Assy Rotor 20KWASSY,WIRE#16 RED BOOT, Battery CableBRACKET, Battery Hold Down Battery Post Cover RED+Manifold Exhaust 1.5L Nipple TOE 1.5NPTX5.5 BLK IronSaddle 2 Inch PIPE,EXHAUST 1.5L STNDRD&ACSTCYour Warranty Rights and Obligations MANUFACTURER’S Emission Control System Warranty CoveragePURCHASER’S/OWNER’S Warranty Responsibilities Emission Control System Warranty Emission Related Parts Include the FollowingWarranty Schedule This Warranty Shall not Apply to the Following