Konica Minolta 7020 instruction manual Troubleshooting, Selfdiagnostic System

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10.Troubleshooting

10.1Selfdiagnostic System

This copier has an integrated selfdiagnostic system. You can easily recall a variety of information, e.g. read the total copy counter (see below). Detailed information regarding any type of problem is automatically displayed on the screen.

The following status information will be displayed:

Periodic maintenance

Memory overflow

Call service (electronic problem)

Paper jam

Refill toner (for procedure, see page 18)

10.2Periodic Maintenance / Reading the Copy Counter

This system should undergo a routine maintenance after every 100.000 copies. A user instruction prompting you to call the service, will be displayed on the screen. You can easily call up the information, how many copies have been made since the last PM.

Press *-key on the keypad.

The Counter List screen is displayed. The PM count is indicated in the third line of the screen. The number of copies produced since the last routine maintenance as well as the targeted PM volume (100.000 copies) and the date of the last PM are displayed.

Press PRINT for a pritout of the Counter List screen.

Press OK to return to the Basic screen.

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Contents 7020 Energy Star Program CE DeclarationWhat Konica 7020 has to offer Contents Contents Advice on Installation and User Safety Safety WarningsCare Advice Installation Installation Space Basic Model with Basic PedestalSystem with RADF*, DB-Unit DB-209*and Finisher Main Components External MachineDB-Unit DB-209*with Trays 3 Internal Machine Radf DF-314 Standard/Optional EquipmentOperation Panel All Functions at a GlanceCopy Preselection Counters LCD Touch ScreenClear Quantity InterruptTouch Screen Lens ModeBasic Screen Copy DensityApplication Selection Screen File EditImage Edit Automatic Help Mode Help FunctionHelp Key How to supply paper in the 500-sheet-trays How to Supply Paper, Toner, StaplesSupply Paper GeneralSupply Toner How to Supply TonerLoading Paper in DB-409 Multi-Sheet BypassHow to Supply Paper, Toner, Staples Supply Staples How to Supply Paper, Toner, Staples User Password / Electronic Key Counter EKC Weekly TimerTimer Interrupt Password AccessPower Saver Mode Auto Low Power / Auto Shut-OffPower Saver Key Auto Reset Simple CopyingAutomatic Copying Advice Position Originals Store ModePosition Original on Platen Glass also see Auto-StartSelect Finishing Functions / Stapling Position GroupSort Copy Mode / Duplex Copying Basic FunctionsStaple Copy Density Paper Size Selection Job Programming / Reserve Mode Other Basic FunctionsCheck Screen / Proof Copy Job List Screen Job List / Advance or Delete JobsCopy Interrupt Job Memory Save and Recall Job SettingsAuto Reset How to Change Special Function Settings How to Select Special FunctionsHow to Switch Off Special Functions Special FunctionsImage Editing Functions Text/Photo EnhanceAuto Layout Reverse Image Image Repeat Image ShiftFrame / Fold Erasure Non Image Area EraseWatermark Stamp, Watermark, and other ImprintsStamp Date/TimeSheet / Cover Insertion File Editing FunctionsOptions for Sheet & Cover Insertion Entering Insert PositionsChapter OHP FunctionOHP OHP films with blank interleavesImage Insert Dual Page / Book Copy CombinationBooklet Mode Special OriginalsMixed Originals Non-standard Size Folded OriginalsDuplex 1 Duplex 2Troubleshooting Selfdiagnostic SystemPeriodic Maintenance / Reading the Copy Counter Advice Overriding of Problems Memory Overflow Call ServicePaper Jam How to Clear a Paper JamCare Advice Troubleshooting Problem Check Solution Solving Simple ProblemsFinisher RadfDuplex Fold out thisAPS Function CombinationsAPS Technical Specifications Konica Function Platen CoverOriginals Original SizesOUT of Order Service N I C a R E P R E S E N T E D I N E U R O P E