Lenovo R50 Series manual Finding information with Access IBM, Xix

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Finding information with Access IBM

The blue Access IBM button can help you in many situations when your computer is working normally, and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive. You can also use the Access IBM button to interrupt the startup sequence of your computer and start Rescue and Recovery(Access IBM Predesktop Area on some models). If Windows does not start correctly, press the Access IBM button during the startup sequence of your computer and start Rescue and Recovery. Use this area to run diagnostics, restore your backups (assuming you have made backups using Rescue and Recovery (Rapid Restore Ultra on some models)), restore to factory contents (ie, what was there when you received your computer), start a utility that enables you to change your startup sequence, and get essential system information, and start the BIOS Setup Utility where you can check and change BIOS settings.

Press the Access IBM button to open the application that brings all of Lenovo’s resources to you. On the next page, you will see the Welcome page of Access IBM that explains what each part of Access IBM holds to help you.

© Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad R50 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΑπ εξουσιοδοτηµ Τεχνικ Και µε κ Ηλεκτρονικ Καταστ Που πρ Να αντιµετωπΓενικ οδηγ Ασϕ ΣυντΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Καλ Και µετασχηµατιστ Επεκτ Καλωδ Και σχετικ ΣυσκευΠροσοχ Μπαταρ Φις και πρΘερµ Και εξαερισµ DVD CD και DVDΚΙΝ∆ΥΝΟΣ Πληροϕορ ΑσϕXiii CDC ΠροσοχηDVD-ROM Σχετικ Με τις προδιαγραϕ Των συσκευ LaserΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad R50 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features Features Specifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displayCaring for your ThinkPad computer Solving computer problems Troubleshooting Diagnosing problemsError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Errors without messages ProblemSolution My screen goes blank while the computer is on Password problem Power switch problemKeyboard problems UltraNav problems Standby or hibernation problems If these items are correct, have the computer serviced Select Timer Wake with Battery Operation by pressing Enter Click Power Management Computer screen problemsClick Advanced Battery problemsHard disk drive problems Startup problem Fingerprint authentication problems Other problems Solution Problem Starting Bios Setup Utility Recovering pre-installed software Starting Bios Setup UtilityUpgrading the hard disk drive Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Lenovo Statement of Limited Warranty Appendix B. Warranty informationWhat this Warranty Covers Part 1 General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Paraguay MexicoPeru UruguayAsia Pacific Australia United StatesCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad R50 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceCourier or Depot Service On-site ServiceCustomer Carry-In or Mail-In Service CRU and On-site ServiceWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad R50 Series Service and Troubleshooting Guide Customer replaceable units CRUs Appendix C. Customer Replacement Units CRUsThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 39T2410