Lenovo R50 Series manual Country or Region Telephone Number

Page 94

Country or Region	Telephone Number

Japan
	ThinkPad:
	Toll free: 0120-887-874
	For International: +81-46-266-4724
	Both of the above numbers will be answered with a Japanese language
	voice prompt. For telephone support in English, please wait for the
	Japanese voice prompt to end, and an operator will answer. Please ask
	for ″English support please,″ and your call will be transferred to an
	English speaking operator.
	PC Software:
	0120-558-695
	Overseas calls: +81-44-200-8666
	(Japanese)

Korea	1588-5801 (Korean)

Latvia	+386-61-1796-699

Lithuania	+386-61-1796-699

Luxembourg	+352-298-977-5063 (French)

Malaysia	1800-88-8558 (English, Bahasa, Melayu)

Malta	+356-23-4175

Mexico	001-866-434-2080 (Spanish)

Middle East	+44 (0)1475-555-055

Netherlands	+31-20-514-5770 (Dutch)

New Zealand	0800-446-149 (English)

Nicaragua	255-6658 (Spanish)

Norway	6681-1100
	warranty service and support: 8152-1550
	(Norwegian)

Panama	206-6047 (Spanish)

Peru	0-800-50-866 (Spanish)

Philippines	1800-1888-1426 (English)
	+63-2-995-8420 (Philipino)

Poland	+48-22-878-6999

Portugal	+351-21-892-7147 (Portuguese)

Romania	+4-021-224-4015

Russian Federation	+7-095-940-2000 (Russian)

Singapore	1800-3172-888 (English, Bahasa, Melayu)

72ThinkPad® R50 Series Service and Troubleshooting Guide

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad R50 Series Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΚαταστ Που πρ Να αντιµετωπ Απ εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΣυντ Γενικ οδηγ ΑσϕΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Επεκτ Καλωδ Και σχετικ Συσκευ Καλ Και µετασχηµατιστΠροσοχ Φις και πρ ΜπαταρΘερµ Και εξαερισµ CD και DVD DVDΠληροϕορ Ασϕ ΚΙΝ∆ΥΝΟΣXiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser DVD-ROMΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important regulatory notice for users Important notice for usersInformation about hard disk capacity Xviii ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Front view Your ThinkPad at a glanceRear view Features Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Problem Errors without messagesSolution My screen goes blank while the computer is on Power switch problem Password problemKeyboard problems UltraNav problems Standby or hibernation problems If these items are correct, have the computer serviced Select Timer Wake with Battery Operation by pressing Enter Computer screen problems Click Power ManagementBattery problems Click AdvancedHard disk drive problems Startup problem Fingerprint authentication problems Other problems Solution Problem Starting Bios Setup Utility Starting Bios Setup Utility Recovering pre-installed softwareRecovering pre-installed software Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Wireless interoperability Appendix A. Wireless related informationUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsHow to Obtain Warranty Service What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad R50 Series Service and Troubleshooting Guide Egypt Following Terms Apply to the Country Specified AustriaFrance Hungary GermanyIreland Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Types Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service CRU and On-site ServiceWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad R50 Series Service and Troubleshooting Guide Appendix C. Customer Replacement Units CRUs Customer replaceable units CRUsThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementHandling a disused ThinkPad battery pack Disposing of a disused lithium batteryEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesTrademarks Asia Pacific CountriesThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 39T2410