Lenovo R50 Series manual Solving computer problems

Page 36

Solving computer problems

Message

Solution

 

 

0200: Hard disk error

The hard disk is not working. Make sure that the hard disk drive is attached

 

firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not

 

disabled in the Startup menu.

 

 

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or if you have

 

one, the external keyboard. Turn off the computer, and turn off all attached

 

devices. Turn on the computer first; then turn on the attached devices.

 

If you still see the same error code, do the following:

 

If an external keyboard is connected, do the following:

 

v Turn off the computer and disconnect the external keyboard; then turn on

 

the computer. Make sure that the built-in keyboard operates correctly. If it

 

does, have the external keyboard serviced.

 

v Make sure that the external keyboard is connected to the correct

 

connector.

 

Test the computer by using PC-Doctor.

 

v If the computer stops during the test, have the computer serviced.

0230: Shadow RAM error

The shadow RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0231: System RAM error

The system RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0232: Extended RAM

The extended RAM failed. Test your computer’s memory with PC-Doctor. If

error

you have increased memory just before turning the computer on, reinstall it.

 

Then test the memory with PC-Doctor.

 

 

0250: System battery

The backup battery, which is used to preserve the configuration information,

error

such as the date and time, while the computer is turned off, is depleted.

 

Replace the battery and run BIOS Setup Utility to verify the configuration. If

 

you still have a problem, have the computer serviced.

 

 

0251: System CMOS

The system CMOS might have been corrupted by an application program.

checksum bad

The computer uses the default settings. Run BIOS Setup Utility to

 

reconfigure the settings. If you still see the same error code, have the

 

computer serviced.

 

 

0260: System timer error

Have the computer serviced.

 

 

0270: Real time clock

Have the computer serviced.

error

 

 

 

0271: Date and time

Neither the date nor the time is set in the computer. Set the date and time,

error

using the BIOS Setup Utility.

 

 

14ThinkPad® R50 Series Service and Troubleshooting Guide

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Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad R50 Series Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΚαταστ Που πρ Να αντιµετωπ Απ εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΓενικ οδηγ Ασϕ ΣυντΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Καλ Και µετασχηµατιστ Επεκτ Καλωδ Και σχετικ ΣυσκευΠροσοχ Φις και πρ ΜπαταρΘερµ Και εξαερισµ CD και DVD DVDΠληροϕορ Ασϕ ΚΙΝ∆ΥΝΟΣXiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser DVD-ROMΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features Features Specifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Diagnosing problems TroubleshootingError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Errors without messages ProblemSolution My screen goes blank while the computer is on Password problem Power switch problemKeyboard problems UltraNav problems Standby or hibernation problems If these items are correct, have the computer serviced Select Timer Wake with Battery Operation by pressing Enter Computer screen problems Click Power ManagementBattery problems Click AdvancedHard disk drive problems Startup problem Fingerprint authentication problems Other problems Solution Problem Starting Bios Setup Utility Starting Bios Setup Utility Recovering pre-installed softwareRecovering pre-installed software Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Appendix B. Warranty information Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Mexico ParaguayPeru UruguayUnited States Asia Pacific AustraliaCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad R50 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Types Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service CRU and On-site ServiceWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad R50 Series Service and Troubleshooting Guide Appendix C. Customer Replacement Units CRUs Customer replaceable units CRUsThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesTrademarks Asia Pacific CountriesThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 39T2410
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