Lenovo R50 Series manual Errors without messages, Problem, Solution

Page 39

 

Solving computer problems

 

 

Message

Solution

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

Operating system not

Verify the following:

found.

v The hard disk drive is correctly installed.

 

v A startable diskette is in the diskette drive

 

If you still see the same error message, check the boot sequence, using the

 

BIOS Setup Utility.

 

 

Fan error

The cooling fan has failed. Have the computer serviced.

 

 

EMM386 Not Installed -

Edit C:\CONFIG.SYS and change a line from

Unable to Set Page

device=C:\WINDOWS\EMM386.EXE RAM

Frame Base Address.

 

 

to

 

device=C:\WINDOWS\EMM386.EXE NOEMS

 

and save this file.

 

 

CardBus Configuration

Go to BIOS Setup Utility. Press F9 and then Enter to load the default setting.

Error - Device Disabled

Press F10 and then Enter to restart the system.

 

 

Thermal sensing error

The thermal sensor is not functioning correctly. Have the computer serviced.

 

 

Authentification of

The IBM Predesktop Area in the HDD is broken. To use the IBM Predesktop

system services failed.

Area, get a Recovery CD, and recover the IBM Predesktop Area using it.

Press <Esc> to resume.

 

 

 

Errors without messages

Problem:

When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer; then turn it on again, and listen again. If you are using an external monitor, refer to “Computer screen problems” on page 24.

Solution:

If a power-on password is set, press any key to display the power-on password prompt, and then type the correct password and press Enter.

Chapter 2. Solving computer problems 17

Image 39
Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad R50 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΑπ εξουσιοδοτηµ Τεχνικ Και µε κ Ηλεκτρονικ Καταστ Που πρ Να αντιµετωπΓενικ οδηγ Ασϕ ΣυντΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Καλ Και µετασχηµατιστ Επεκτ Καλωδ Και σχετικ ΣυσκευΠροσοχ Μπαταρ Φις και πρΘερµ Και εξαερισµ DVD CD και DVDΚΙΝ∆ΥΝΟΣ Πληροϕορ ΑσϕXiii CDC ΠροσοχηDVD-ROM Σχετικ Με τις προδιαγραϕ Των συσκευ LaserΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad R50 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features Features Specifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer displayCaring for your ThinkPad computer Solving computer problems Click PC-Doctor Diagnosing problemsTroubleshooting Error messagesSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Errors without messages ProblemSolution My screen goes blank while the computer is on Password problem Power switch problemKeyboard problems UltraNav problems Standby or hibernation problems If these items are correct, have the computer serviced Select Timer Wake with Battery Operation by pressing Enter Click Power Management Computer screen problemsClick Advanced Battery problemsHard disk drive problems Startup problem Fingerprint authentication problems Other problems Solution Problem Starting Bios Setup Utility Recovering pre-installed software Starting Bios Setup UtilityUpgrading the hard disk drive Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide Part 1 General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Uruguay MexicoParaguay PeruCAMBODIA, INDONESIA, and Laos United StatesAsia Pacific Australia Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad R50 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceCRU and On-site Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad R50 Series Service and Troubleshooting Guide Customer replaceable units CRUs Appendix C. Customer Replacement Units CRUsThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 39T2410