Lenovo R50 Series manual Select Security -IBM Predesktop Area -Access IBM Predesktop

Page 38

Solving computer problems

Message	Solution

1810: Hard disk partition	A problem in recognizing the layout of the partition on the hard disk has
layout error	halted computer startup. Either the IBM Predesktop Area has been deleted,
	or the hard disk contains corrupt data. To try to restart your computer,
	complete one of the following:
	v If the IBM Predesktop Area has been deleted
	1. Press F1 to open the BIOS Setup Utility.
	2. Select Security ->IBM Predesktop Area ->Access IBM Predesktop
	Area.
	3. Set this item to Disabled.
	4. Save and exit.
	If the above fails
	1. Press Enter.
	2. Double-clickRECOVER TO FACTORY CONTENTS and follow
	on-screen instructions.
	Note: This will permanently erase the entire contents of the hard disk,
	and then restore software preinstalled by Lenovo.
	v Press F1 to open BIOS Setup Utility, or Enter to start the IBM Predesktop
	Area.
	If the computer still does not start, call the Support Center. Telephone
	numbers are listed in “Worldwide telephone list” on page 70.

2010: Warning: Your	If in the primary drive bay you are using a non-IBM / non-Lenovo hard
internal hard disk drive	disk drive (HDD) or an old generation IBM HDD which is not supported by
(HDD) may not function	this system, with the risk in mind, you can still use it by pressing ESC. If in
correctly on this system.	the primary drive bay you are using a supported IBM / Lenovo HDD with
Ensure that your HDD is	an old firmware, you need to update its firmware to the latest. The latest
supported on this system	version is available at www.lenovo.com/think/support
and that the latest HDD
firmware is installed.

The power-on password	A power-on password or a supervisor password is set. Type the password
prompt	and press Enter to use the computer. If the power-on password is not
	accepted, a supervisor password might have been set. Type the supervisor
	password and press Enter. If you still see the same error message, have the
	computer serviced.

The hard disk password	A hard disk password is set. Type the password and press Enter to use the
prompt	computer.
	If you still see the same error message, have the computer serviced.

16ThinkPad® R50 Series Service and Troubleshooting Guide

Image 38

Contents ThinkPad R50 Series Service and Troubleshooting Guide Page ThinkPad R50 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad R50 Series Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΚαταστ Που πρ Να αντιµετωπ Απ εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Γενικ οδηγ ΑσϕΣυντ Προσοχ Καλ Και µετασχηµατιστΕπεκτ Καλωδ Και σχετικ Συσκευ Φις και πρ ΜπαταρΘερµ Και εξαερισµ CD και DVD DVDΠληροϕορ Ασϕ ΚΙΝ∆ΥΝΟΣXiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser DVD-ROMΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xviii ThinkPad R50 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad R50 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFront view Features Features Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -IBM Predesktop Area -Access IBM Predesktop Solution Errors without messagesProblem My screen goes blank while the computer is on Keyboard problems Password problemPower switch problem UltraNav problems Standby or hibernation problems If these items are correct, have the computer serviced Select Timer Wake with Battery Operation by pressing Enter Computer screen problems Click Power ManagementBattery problems Click AdvancedHard disk drive problems Startup problem Fingerprint authentication problems Other problems Solution Problem Starting Bios Setup Utility Starting Bios Setup Utility Recovering pre-installed softwareRecovering pre-installed software Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Usage environment and your health Appendix A. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel Mode ThinkPad R50 Series Service and Troubleshooting Guide What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad R50 Series Service and Troubleshooting Guide France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Types Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceCustomer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service CRU and On-site ServiceWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPad R50 Series Service and Troubleshooting Guide Appendix C. Customer Replacement Units CRUs Customer replaceable units CRUsThinkPad R50 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesTrademarks Asia Pacific CountriesThinkPad R50 Series Service and Troubleshooting Guide Index ThinkPad R50 Series Service and Troubleshooting Guide Page Part Number 39T2410