Lenovo TC A51-8122, 8131, 8124, 8138, 8123, 8137 warranty Recovering or installing device drivers

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If the repair operation finishes without error, you will be able to access the Rescue and Recovery workspace by repeatedly pressing and releasing the Enter or F11 key while you restart your computer.

If an error message appears during the repair operation and the repair operation cannot be completed, you might have a problem with the partition that contains the Rescue and Recovery workspace. Use your rescue media to access the Rescue and Recovery workspace. For information about creating and using rescue media, see “Creating and using rescue media” on page 16.

Recovering or installing device drivers

Before you can recover or install device drivers, your operating system must be installed on your computer. Make sure that you have the documentation and software media for the device.

Device drivers for factory-installed devices are located on the computer hard disk (usually drive C) in the ibmtools\drivers folder. Other device drivers are on the software media that come with individual devices.

The latest device drivers for factory-installed devices are also available on the World Wide Web at http://www.lenovo.com/think/support/.

To recover a device driver for an factory-installed device, do the following:

1.Start your computer and operating system.

2.Use Windows Explorer or My Computer to display the directory structure of your hard disk.

3.Open the C:\IBMTOOLS folder.

4.Open the drivers folder. Within the drivers folder are several subfolders that are named for various devices that are installed in your computer (for example, audio, video, and so on).

5.Open the appropriate subfolder.

6.Use one of the following methods to recover the device driver:

v In the device subfolder, look for a readme.txt file or other file with the

.txt extension that contains information about reinstalling the device driver. This file might be named after the operating system, such as winxp.txt. The text file has information on how to reinstall the device driver.

vIf the device subfolder contains a file with an .inf extension, you can use the Add New Hardware program (located in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In the Add New Hardware program,

Chapter 3. Recovering software

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Contents Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Additional help Xvi Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulationSetting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerUpdating your antivirus software Installing other operating systemsCompleting important tasks Updating your operating systemRecording your computer information Starting the Setup UtilityShutting down the computer Page Creating and using product recovery discs Recovering softwareTo use Product Recovery discs, do the following Backup and recoveryTo create Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problemsCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting information Getting information, help, and serviceGetting help and service Using the documentation and diagnostic programsTelephone numbers Calling for servicePurchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDsRunning the Diagnostics diskette Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Code Description Action Error codesCode Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries Page Part 1 General Terms Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayCAMBODIA, INDONESIA, and Laos Asia Pacific AustraliaCambodia and Laos India PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Germany EgyptFrance Ireland HungaryUnited Kingdom Items for Which Lenovo is Not LiableSlovakia Warranty Period Part 3 Warranty InformationTypes Types Types Courier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site ServiceCRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345