Lenovo TC A51-8122, 8131, 8124, 8138 Recovering software, Creating and using product recovery discs

Page 29

Chapter 3. Recovering software

The Rescue and Recovery™ program provides an environment that runs independently of the Windows operating system and is hidden from the Windows operating system. Because the Rescue and Recovery workspace is hidden, it is immune from most virus attacks and provides a safe place to perform rescue and recovery operations that might not be possible in the Windows environment. This chapter will help you become familiar with the following recovery solutions provided by the Rescue and Recovery program installed on your computer:

vCreate Product Recovery discs. See ″Creating and using Product Recovery discs.″

vCreate rescue media. See “Creating and using rescue media” on page 16.

vBack up your hard disk periodically. See “Backup and recovery” on page 12.

vCreate a Recovery Repair diskette. See “Solving recovery problems” on page 15.

Note: The rescue disc, first disc of the Product Recovery discs and backup discs are startable (bootable). They can be started in any type of CD or DVD drive except for a DVD-RAM media.

If you encounter a problem, you can use the recovery tools from either the Windows environment or from the Rescue and Recovery workspace to do one of the two recovery operations:

vRescue files

vRestore your backups

See “Using the rescue and recovery workspace” on page 13 to perform one of the two recovery operations.

See the Access IBM program for additional information about the Rescue and Recovery program.

Creating and using product recovery discs

If your computer is equipped with a recordable CD or DVD drive, you can create a set of Product Recovery discs that enables you to restore the contents of the hard disk to the same state as when the computer was originally shipped from the factory. Product Recovery discs are useful if you transfer the computer to another area, sell the computer, recycle the computer, or as a last resort put the computer in an operational state after all other methods of recovery have failed. It is a good idea to create a set of Product Recovery discs as soon as possible.

© Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.

11

Image 29

Contents Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Additional help Xvi Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulationSetting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerCompleting important tasks Installing other operating systemsUpdating your operating system Updating your antivirus softwareRecording your computer information Starting the Setup UtilityShutting down the computer Page Creating and using product recovery discs Recovering softwareTo use Product Recovery discs, do the following Backup and recoveryTo create Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problemsCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting help and service Getting information, help, and serviceUsing the documentation and diagnostic programs Getting informationTelephone numbers Calling for servicePurchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDsRunning the Diagnostics diskette Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Code Description Action Error codesCode Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries Page What this Warranty Covers Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Does not Cover Part 1 General TermsWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Peru ParaguayUruguay VenezuelaCAMBODIA, INDONESIA, and Laos Asia Pacific AustraliaCambodia and Laos India Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Germany EgyptFrance Ireland HungaryUnited Kingdom Items for Which Lenovo is Not LiableSlovakia Warranty Period Part 3 Warranty InformationTypes Types Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceCRU and On-site Service Customer Carry-In or Mail-In ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345