Lenovo 8123, 8131, 8124, 8138, 8137, TC A51-8122 warranty Error codes, Code Description Action

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6.Shut down or restart your computer.

Error codes

The following table includes some of the more common error codes that might be displayed when your computer is performing the power-on self-test (POST).

vRecord error codes that are displayed. If you call for service, you will be asked for the error codes.

vIf there are multiple error codes, always work to solve problems in the order in which the error codes are displayed. Usually, solving the first error code will solve succeeding ones.

vIf the error code is not in the following table, more in-depth troubleshooting is required.

–If the operating system starts when you turn on your computer, see “PC-Doctor for DOS Diagnostics” on page 25 to run diagnostics. Also, use the Access IBM program for more information on problem solving.

–If the operating system will not start, have the computer serviced.

Code	Description	Action

135	Fan failure	Have the computer serviced.

162	A change in device	Verify that:
	configuration occurred.	v All external devices are turned on.
		v All devices are properly installed
		and securely connected.
		Reload the default configuration
		settings using the Setup Utility.
		If you cannot correct the problem,
		have the computer serviced.

164	System memory size is less	Add more memory to your computer
	than expected.	or use the Setup Utility to accept the
		new memory amount.
		If you cannot correct the problem,
		have the computer serviced.

210 or 211	A keyboard error has occurred.	Verify that:
		v The keyboard is properly
		connected.
		v No keys on the keyboard are stuck.
		If you cannot correct the problem,
		have the computer serviced.

Chapter 5. Troubleshooting and diagnostics

27

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Contents Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Additional help Xvi Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationSetting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerCompleting important tasks Installing other operating systemsUpdating your operating system Updating your antivirus softwareStarting the Setup Utility Shutting down the computerRecording your computer information Page Creating and using product recovery discs Recovering softwareBackup and recovery To create Product Recovery discs, do the followingTo use Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problemsCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting help and service Getting information, help, and serviceUsing the documentation and diagnostic programs Getting informationTelephone numbers Calling for servicePurchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDsRunning Diagnostics from the Rescue and Recovery workspace Creating a Diagnostics disketteRunning the Diagnostics diskette Code Description Action Error codesCode Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries Page What this Warranty Covers Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Does not Cover Part 1 General TermsWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Peru ParaguayUruguay VenezuelaAsia Pacific Australia Cambodia and LaosCAMBODIA, INDONESIA, and Laos India Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Egypt FranceGermany Ireland HungaryItems for Which Lenovo is Not Liable SlovakiaUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceCRU and On-site Service Customer Carry-In or Mail-In ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345