Lenovo TC A51-8122, 8131, 8124, 8138, 8123, 8137 Post beep codes, Beep pattern Description Action

Page 47

Code

Description

Action

 

 

 

8603

Pointing device error

v Install a mouse.

 

No mouse was detected.

Or

 

v Set the mouse option correctly

 

 

 

 

using the Setup Utility.

 

 

If you cannot correct the problem,

 

 

have the computer serviced.

 

 

 

POST beep codes

Another way for POST to notify you of errors is through a series of audible beeps. A beep pattern represents a numeric value and provides further information about the location of a potential problem.

The following are the most common POST beep codes that you might hear when starting your computer.

Beep pattern

Description

Action

 

 

 

1 long and 2 short

No on-screen message. Beeps

Remove and reinstall the dual

beeps

occur before video

inline memory modules

 

initialization.

(DIMMs).

 

 

If the problem persists, have the

 

 

computer serviced.

 

 

 

1 long beep followed

External ROM failure (such as

If the problem persists, have the

by a series of short

VGA)

computer serviced.

beeps

 

 

 

 

 

 

2 short beeps

A POST error occurred.

If you have changed the

 

 

hardware configuration, go into

 

 

the Setup Utility and exit to save

 

 

setting. Otherwise refer to error

 

 

code section to resolve error.

 

 

 

1 short - 3 short - 3

No memory or no

Reinstall the memory.

short - 1 short

configuration memory

If problem persists, replace the

 

 

 

 

memory.

 

 

 

Here are some general guidelines for working with POST beep codes:

vRecord any beep patterns that you hear. If you call for service, you will be asked for the beep patterns.

vIf the beep pattern is not in this book, more in-depth troubleshooting is required.

Chapter 5. Troubleshooting and diagnostics

29

Image 47
Contents Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Additional help Xvi Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulationSetting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerUpdating your antivirus software Installing other operating systemsCompleting important tasks Updating your operating systemRecording your computer information Starting the Setup UtilityShutting down the computer Page Creating and using product recovery discs Recovering softwareTo use Product Recovery discs, do the following Backup and recoveryTo create Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problemsCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting information Getting information, help, and serviceGetting help and service Using the documentation and diagnostic programsTelephone numbers Calling for servicePurchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDsRunning the Diagnostics diskette Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Code Description Action Error codesCode Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries Page Part 1 General Terms Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayCAMBODIA, INDONESIA, and Laos Asia Pacific AustraliaCambodia and Laos India PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Germany EgyptFrance Ireland HungaryUnited Kingdom Items for Which Lenovo is Not LiableSlovakia Warranty Period Part 3 Warranty InformationTypes Types Types Courier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site ServiceCRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345